Phase Approval Doc - Download PDF Popup

[Former Member]

Hi Folks,

When I try to access the project phase approval document, either from the project or via the phase approval dashboard I keep getting the following popup. Specially when doing a phase approval, I get this 3 times until I can approve a phase. Any idea on how I can disable this? I have looked at IE and adobe settings without success.

Thanks,

Lashan

[gerry_hodgins]

Hello Lashan Wanigatunga

you need to change the setting in IE 10 (or IE 11)

First open the file you want to save  In Internet Explorer,
In the pop up , Select the SAVE option
=> Then in Internet Explorer click Tools
=> In Tools click the View Downloads option
=>  there should be a  popup containing the file that you just downloaded.
=> Right-click on the file
=> In the options , make sure to UN-CHECK the option  "Always ask before opening this type of file"

This should skip automatic prompt, and it will open automatically.

[Former Member]

Sorry for the late reply Gerry. I am not having too much luck with this. I am able to see all the option in your screenshot, except for the "always ask..." option.

Thanks for the response.

[Former Member]

Hi Chatsworth and Ravi,

Thanks very much for your suggestions. I tried running through SICF (using test service option if that's what you meant?) but it did not work. I also checked the default applications and .pdf is associated with Acrobat Reader.

After doing a bit more testing, I tried this using NWBC for HTML on Google Chrome. I did not get the prompt. Since NWBC desktop uses IE in the background, I think this narrows it down to an IE settings issue. I am currently on IE10, but had this issue on IE8 as well. I went through the internet options again and was still unable find something to fix this.

Do you guys have the same problem too on IE / NWBC desktop?

Thanks,

Lashan

[hanspeterbaier]

Hi Lashan!

Perhaps something is wrong with den PDF-Add-On in Internet Explorer.

Check the following URL an try this, perhaps this will solve your problem:

Acrobat Help | Display PDF in browser | Acrobat, Reader XI

best regards,

Peter

[Former Member]

Thanks for the Suggestion Peter. All the adobe add-ons are enabled and that did not work either.

[ravi_ekambaram]

Hi Lashan,

Have you defaulted the .pdf files for Adobe reader in your local system? Normally this happens when no default applications are there to open the document.

Default & check this again..

Regards,

Ravi

[Former Member]

Hello Lashan

What happens if you run this service from SICF? Do you get an option to make a selection and to save this selection as default? I am not sure about this but perhaps you can try

Regards

C