Design Studio 1.3 is frozen when pressing the content assistance (control + space)

[Former Member]

Hi,

I am having an strange issue - I opened a message to SAP – and I would like to share with you in case you saw/heard something similar.

I will try to summarize all the steps :

      
a) Create a new application . Start adding datasources to Design studio.

           
b) After some of them are adding(not sure if it is related to the number of components or datasources, not more than six), I am no longer able to press the content assistance(control + space). When I type control + space the application is frozen , and I will be no longer available to press control + space again on this application(no matter if close and restart Design Studio again).

             
c) If other user want to do the same in my application from his/her machine the same result appears.

         
     c.1) If I uninstall Desing Studio from mi machine, the user that in point C could not press control + space now can do it, on my application.          
   

     c.2) However I will not be able to go into the application and press control + space again, (in my computer or other, no matter if I uninstall/reinstall DStudio again). I will have to start a new application from the beginning. So I am guessing that something is wrong with my user in some place
but cannot find it.

Design Studio version : 13.1.0.201407221049

Thank you very much.

Regards.

[mike_howles4 · Accepted solution]

Can you check the log files in your Analysis-workspace folder in your home directory?  Sounds like maybe a Permgen out of memory issue if I were to guess?

[Former Member · Accepted solution]

Hi,

thank you for your answer. I was seeing this with a collegage of mine. We tested the folder and I have the grants to the workspace folder. We have tried deleting and recreating the folder, but the issue persist. However after deleting this folder, the application was ready to be used by other people (I still have the issue but at last the application developed can be used by others).

So it seems to related to this folder . But I still can not understand what it is.

Thanks.

[Karol-K · Accepted solution]

Hi,

there are two "magic" folders from eclipse.

• Analysis-workspace
• Analysis-config

in normal case, those are stable - but we have observed situations that the eclipse framework gets into trouble and then deletion of both folders have helped.

you can try to clean up also the config fodler.

Important: in the workspace you have your loacal repository, so make backup always!

Karol

[Former Member · Accepted solution]

Hi,

I have deleted both folders. But the issue is still there.

Thank you very much.

[mike_howles4 · Accepted solution]

How much RAM does the workstation have?

[Former Member]

Same problem here,

i'm in local mode using the speedometer SDK component, which is sometimes not recognized in scripteditor.

I've got 8gb in ram an currently 5gb available and i just crashed.

please let me know the response of the SAP Team.

BR

Hannes

[Former Member]

Hi Hannes,

I think this is a problem with a lot of the custom components but usually works once you restart design studio.

Regards,

Fazith Ali Z

[Former Member]

Hi,

My RAM is 8GB.

Below you can see the SAP response :

I would recommend you to go through SAP Note "1773751 - Design Studio

-

Support Note for Client" and check requisites and possible known

issues

according to your system.

Let me know if you need further help, then.

I still have to take a look to this note - I think I did it before - and see if I have everithing right .

Regards

[Karol-K]

Nicolas,

eclipse is running in a VM (Java Virtual Machine). the settings are in the ini file, which is located in

c:\Program Files (x86)\SAP BusinessObjects\Design Studio\SapDesignStudio.ini

just check the lines;

-vmargs

-Xmx1024m

-Xms256m

-XX:PermSize=32m

-XX:MaxPermSize=512m

-XX:+HeapDumpOnOutOfMemoryError

you can try to increase Xmx to 2048m, this should stil start. perhaps this will help. in case this is not starting any more, try to reduce by 100m until it starts again.

[Former Member]

Hi Karol,

Unfortunately I made this change and this was not work . Also made some tests according to
note 1773751 but nothing changes.  I replied this to SAP and I am waiting the
response.

Regards