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Sep 16, 2014 at 09:33 PM

Can Outlook add-in display External ID of an account ?

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With the Outlook add-in, when we associate the email with an Account using the "Add with Reference to Account" feature, we can see a list of Accounts. See screenshot below.

Can that screen be enhanced easily to show the External ID column ?

That way, the user can see the mapped ID from the external system - usually the ECC or CRM id - which they are more familiar with.

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