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SAP MMC Dispatcher(Disp+Work.exe) starts(yellow) then stops(grey)

Former Member

on ‎09-16-2014 8:31 PM

0 Kudos

Hello Experts,

When I start the mmc, the disp+work.exe turns yellow with the status " Running but not connected to Message Server,J2ee status info unavailable", and then after a couple of seconds turns grey(stops).

I tried finding in the forum and tried a few changes but that didn't seem to work.

OS: Windows 2003.

DB: IBM DB2

Please help me resolve the issue.

I am pasting only error parts of the "dev_disp" file here (also attached the file).

---------------------------------------------------

trc file: "dev_disp", trc level: 1, release: "700"

---------------------------------------------------

sysno      01

sid        D10

systemid   560 (PC with Windows NT)

relno      7000

patchlevel 0

patchno    52

intno      20050900

make:      multithreaded, Unicode, optimized

pid        1252

*** WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 4 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c  5233]

*** ERROR => DpAsCreate: CreateProcess (3: No such process) [dpntdisp.c   467]

***LOG Q0I=> DpAsCreate, CreateProcess ( CreateProcess 3) [dpntdisp.c   469]

*** DP_FATAL_ERROR => Gateway could not be started - I better exit now

*** DISPATCHER EMERGENCY SHUTDOWN ***

Thank you all.

Rahul.

dev_disp.txt.zip
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Answers (7)

Former Member
‎09-17-2014 8:17 AM
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Please ignore the previous post.

Actually, earlier the port was 3951, and i changed it to 3901. I added it both in Default and Instance profile. But still it's not working.

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Former Member
‎09-17-2014 7:22 AM
0 Kudos

Hi Divyanshu,

The "dev_w0" file is empty. I am pasting the contents of the other files.

---------------------------------------------------

trc file: "dev_ms", trc level: 1, release: "700"

---------------------------------------------------

[Thr 1260] Tue Sep 16 19:20:52 2014

[Thr 1260] MsSSetTrcLog: trc logging active, max size = 20971520 bytes

systemid   560 (PC with Windows NT)

relno      7000

patchlevel 0

patchno    50

intno      20050900

make:      multithreaded, Unicode, optimized

pid        1232

[Thr 1260] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 1232) [msxxserv.c   1828]

[Thr 1260] load acl file = D:\usr\sap\D10\SYS\global\ms_acl_info.DAT

[Thr 1260] MsGetOwnIpAddr: my host addresses are :

[Thr 1260]   1 : [192.168.255.130] eccdcs1s.sap.com (HOSTNAME)

[Thr 1260]   2 : [127.0.0.1] eccdcs1s.sap.com (LOCALHOST)

[Thr 1260] Tue Sep 16 19:20:53 2014

[Thr 1260] MsHttpInit: full qualified hostname = eccdcs1s.sap.com

[Thr 1260] HTTP logging is switch off

[Thr 1260] MsHttpOwnDomain: own domain[1] = sap.com

[Thr 1260] ms/icf_info_server : deleted

[Thr 1260] *** I listen to port sapmsD10 (3601) ***

[Thr 1260] *** I listen to internal port 3951 (3951) ***

[Thr 1260] CUSTOMER KEY: >Q0745040637<

_____________________________________________________________________

---------------------------------------------------

trc file: "dev_rd", trc level: 1, release: "700"

---------------------------------------------------

Tue Sep 16 00:09:28 2014

***LOG S00=> GwInitReader, gateway started ( 3748) [gwxxrd.c     1686]

systemid   560 (PC with Windows NT)

relno      7000

patchlevel 0

patchno    52

intno      20050900

make:      multithreaded, Unicode, optimized

pid        3748

gateway runs with dp version 210000(ext=109000) (@(#) DPLIB-INT-VERSION-210000-UC)

gw/local_addr : 0.0.0.0

CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.

Tue Sep 16 00:09:29 2014

Bind service sapgw01 (socket) to port 3301

GwPrintMyHostAddr: my host addresses are :

  1 : [xxx.xxx.xxx.xxx] xxxxx.sap.com (HOSTNAME)

  2 : [127.0.0.1] xxxxx.sap.com (LOCALHOST)

DpSysAdmExtCreate: ABAP is active

DpSysAdmExtCreate: VMC (JAVA VM in WP) is not active

DpShMCreate: sizeof(wp_adm)        12672    (1408)

DpShMCreate: sizeof(tm_adm)        3954072    (19672)

DpShMCreate: sizeof(wp_ca_adm)        24000    (80)

DpShMCreate: sizeof(appc_ca_adm)    8000    (80)

DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528056/528064

DpShMCreate: sizeof(comm_adm)        528064    (1048)

DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

DpShMCreate: sizeof(file_adm)        0    (72)

DpShMCreate: sizeof(vmc_adm)        0    (1452)

DpShMCreate: sizeof(wall_adm)        (38456/34360/64/184)

DpShMCreate: sizeof(gw_adm)    48

DpShMCreate: SHM_DP_ADM_KEY        (addr: 06D10040, size: 4607512)

DpShMCreate: allocated sys_adm at 06D10040

DpShMCreate: allocated wp_adm at 06D11E28

DpShMCreate: allocated tm_adm_list at 06D14FA8

DpShMCreate: allocated tm_adm at 06D14FD8

DpShMCreate: allocated appc_ca_adm at 070E0330

DpShMCreate: allocated comm_adm at 070E2270

DpShMCreate: system runs without file table

DpShMCreate: allocated vmc_adm_list at 07163130

DpShMCreate: allocated gw_adm at 07163170

DpShMCreate: system runs without vmc_adm

DpShMCreate: allocated ca_info at 071631A0

MtxInit: -2 0 0

Tue Sep 16 00:10:38 2014

GwDpInit: attached to gw_adm at 07163170

Tue Sep 16 02:19:37 2014

GwISoftShutdown: received SIGQUIT (3), start softshutdown phase

Tue Sep 16 02:19:39 2014

***LOG Q0I=> NiIRead: recv (10054: WSAECONNRESET: Connection reset by peer) [nixxi.cpp 4235]

*** ERROR => NiIRead: SiRecv failed for hdl 2 / sock 1580

    (SI_ECONN_BROKEN; I4; ST; 192.168.255.130:3979) [nixxi.cpp    4235]

Tue Sep 16 02:33:41 2014

***LOG Q0I=> NiIRead: recv (10054: WSAECONNRESET: Connection reset by peer) [nixxi.cpp 4235]

*** ERROR => NiIRead: SiRecv failed for hdl 1 / sock 1592

    (SI_ECONN_BROKEN; I4; ST; 127.0.0.1:1374) [nixxi.cpp    4235]

*** ERROR => GwDatagramm: GwRead failed (NIECONN_BROKEN) [gwxxrd.c     2587]

***LOG S18=> GwDatagramm, GwRead (-06) [gwxxrd.c     2588]

*** ERROR => GwWaitParentThread: Dispatcher (PID:804) died, terminate GW [gwntrd.c     432]

_________________________________________________________________________

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divyanshu_srivastava3
Active Contributor
‎09-17-2014 7:33 AM
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Please provide me dev_w0 and check your internal message server port once ?

Is it free ? check with 3901 port and update this in profile.

Sriram2009
Active Contributor
‎09-17-2014 7:44 AM
0 Kudos

Hi Rahul

I thing your kernel level are very low you may require to upgrade the kernel & DBSL patch

as mention in the SAP Note 1667339 - "GwGetHdlInfo: invalid ni hdl -1" in dev_rd


Regards

SS

Former Member
‎09-17-2014 7:53 AM
0 Kudos

Hi Divyanshu,

The "dev_w0" file is blank. When I check the instance profile parameters from the mmc it shows-

rdisp/msserv_internal=3901. Still I have added the parameter explicitly in the instance profile.

It's still not working.

divyanshu_srivastava3
Active Contributor
‎09-17-2014 8:35 AM
0 Kudos

what are the last logs you see in work directory ?

Can you also, check if ports are busy of not with someother applications ? If yes, stop that application.

If you have antivirus, disable it and check again.

Former Member
‎09-18-2014 7:51 AM
0 Kudos

Hi Divyanshu,

Can you please tell me how can I check whether a port is busy or free?

Former Member
‎09-17-2014 7:00 AM
0 Kudos

Thank you all.

I checked the services file. sapgwxx xxxx/tcp entry is there.

Actually I am an ABAPer, so i don't know much about basis(I am using IDES for learning ABAP).

Here I am pasting the contents of the "dev_rd" file. Can you please point out where the problem is and how can I resolve that problem?

---------------------------------------------------

trc file: "dev_rd", trc level: 1, release: "700"

---------------------------------------------------

Tue Sep 16 00:09:28 2014

***LOG S00=> GwInitReader, gateway started ( 3748) [gwxxrd.c     1686]

systemid   560 (PC with Windows NT)

relno      7000

patchlevel 0

patchno    52

intno      20050900

make:      multithreaded, Unicode, optimized

pid        3748

gateway runs with dp version 210000(ext=109000) (@(#) DPLIB-INT-VERSION-210000-UC)

gw/local_addr : 0.0.0.0

CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.

Tue Sep 16 00:09:29 2014

Bind service sapgw01 (socket) to port 3301

GwPrintMyHostAddr: my host addresses are :

  1 : [xxx.xxx.xxx.xxx] xxxxx.sap.com (HOSTNAME)

  2 : [127.0.0.1] xxxxx.sap.com (LOCALHOST)

DpSysAdmExtCreate: ABAP is active

DpSysAdmExtCreate: VMC (JAVA VM in WP) is not active

DpShMCreate: sizeof(wp_adm)        12672    (1408)

DpShMCreate: sizeof(tm_adm)        3954072    (19672)

DpShMCreate: sizeof(wp_ca_adm)        24000    (80)

DpShMCreate: sizeof(appc_ca_adm)    8000    (80)

DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528056/528064

DpShMCreate: sizeof(comm_adm)        528064    (1048)

DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

DpShMCreate: sizeof(file_adm)        0    (72)

DpShMCreate: sizeof(vmc_adm)        0    (1452)

DpShMCreate: sizeof(wall_adm)        (38456/34360/64/184)

DpShMCreate: sizeof(gw_adm)    48

DpShMCreate: SHM_DP_ADM_KEY        (addr: 06D10040, size: 4607512)

DpShMCreate: allocated sys_adm at 06D10040

DpShMCreate: allocated wp_adm at 06D11E28

DpShMCreate: allocated tm_adm_list at 06D14FA8

DpShMCreate: allocated tm_adm at 06D14FD8

DpShMCreate: allocated appc_ca_adm at 070E0330

DpShMCreate: allocated comm_adm at 070E2270

DpShMCreate: system runs without file table

DpShMCreate: allocated vmc_adm_list at 07163130

DpShMCreate: allocated gw_adm at 07163170

DpShMCreate: system runs without vmc_adm

DpShMCreate: allocated ca_info at 071631A0

MtxInit: -2 0 0

Tue Sep 16 00:10:38 2014

GwDpInit: attached to gw_adm at 07163170

Tue Sep 16 02:19:37 2014

GwISoftShutdown: received SIGQUIT (3), start softshutdown phase

Tue Sep 16 02:19:39 2014

***LOG Q0I=> NiIRead: recv (10054: WSAECONNRESET: Connection reset by peer) [nixxi.cpp 4235]

*** ERROR => NiIRead: SiRecv failed for hdl 2 / sock 1580

    (SI_ECONN_BROKEN; I4; ST; 192.168.255.130:3979) [nixxi.cpp    4235]

Tue Sep 16 02:33:41 2014

***LOG Q0I=> NiIRead: recv (10054: WSAECONNRESET: Connection reset by peer) [nixxi.cpp 4235]

*** ERROR => NiIRead: SiRecv failed for hdl 1 / sock 1592

    (SI_ECONN_BROKEN; I4; ST; 127.0.0.1:1374) [nixxi.cpp    4235]

*** ERROR => GwDatagramm: GwRead failed (NIECONN_BROKEN) [gwxxrd.c     2587]

***LOG S18=> GwDatagramm, GwRead (-06) [gwxxrd.c     2588]

*** ERROR => GwWaitParentThread: Dispatcher (PID:804) died, terminate GW [gwntrd.c     432]

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divyanshu_srivastava3
Active Contributor
‎09-17-2014 7:08 AM
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Hi Rahul,

Please provide me the other logs as asked before.

shuai_liang
Participant
‎09-17-2014 2:30 AM
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Hi Rahul,

What happened in gateway?

Please check the gateway trace(dev_rd) and check what caused it stopped.

Best regards,
Shuai

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Former Member
‎09-17-2014 1:30 AM
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Hi Rahul,

Check the sapgwxx xxxx/tcp entry on the service file.

If not add the entry and try again.

Regards

Muthu

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Sriram2009
Active Contributor
‎09-16-2014 9:28 PM
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     Hi Rahul

Could check this SAP Note

  892800 - Dispatcher terminates due to gateway restart problems

Regards

SS

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divyanshu_srivastava3
Active Contributor
‎09-16-2014 8:35 PM
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Hi,

What is your system ? Dual stack ?

Can you share dev_w0 dev_ms and dev_rd logs ?

Regards

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