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Issue with SAP GUI 7.30 launching with users upgrading from 7.10

We started rolling out SAP 7.30 GUI Final 7300.3.7.117 out to people, and we've ran into this error with people who had upgraded from SAP GUI 7.10.

Our environmental variable uses saplogon.ini (SAPLOGON_INI_FILE) and points to c:\windows\saplogon.ini

I don't know why the program is trying to search for saplogontree.xml.

I've tried uninstalling, rebooting, reinstalling. Deleting some of the %appdata% SAP folders.

I need some guidance as people who upgraded from GUI 7.20 do not run into this issue.

saperror.png (40.8 kB)
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1 Answer

  • Best Answer
    Sep 16, 2014 at 05:18 PM

    This popup would make sense Jason,as the path C:\Windows\SapLogonTree.xml would not be a valid path to this file.

    Really, 7.10 should not have been used at all as an upgrade path as this had finished support in 2009

    If you have a small number of users with 7.10, it's recommend to remove it via add/remove programs in the OS, then install a clean 7.30 gui.


    The environment variable should not point to C:\Windows\ at all since this is a restricted folder in

    Windows Vista and higher, and will only cause further trouble later on in the updates

    See note http://service.sap.com/sap/support/notes/1409494

    Jude

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