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Former Member
Sep 15, 2014 at 04:01 PM

Database connecor error:'' Failed to Retrieve data from the database



Currently I am facing this weird Issue. This issue happens only with few reports and most of them are working fine.

My colleague created two reports. Report 1 and Report 2. Report 2 is a copy of Report 1 with some modifications and both are calling the same storedprocedure. When I call it from then Report 1 is working fine but on Report 2, I get Database Connector Error. I have this problem only in .net but in delphi its working fine.

For Testing purpose

. In VS2010, When I run the report using 'Main Report Preview' with some parameters and the report works fine.

. I run it in web using same parameters, I get database connector error.

. Both use same login info for MSSQL[2008 R2] database.

. In SQL Profiler, I get error before the StoredProcedure gets called.

For database connection I have used

ReportDocument cryRpt = new ReportDocument();

//TableLogOnInfos crtableLogoninfos = new TableLogOnInfos();

TableLogOnInfo crtableLogoninfo = new TableLogOnInfo();

ConnectionInfo crConnectionInfo = new ConnectionInfo();

//load report.



string connStr = WebConfigManager.GetReportConnectionString();

SqlConnectionStringBuilder builder = new SqlConnectionStringBuilder(connStr);

crtableLogoninfo.ConnectionInfo.AllowCustomConnection = true;

crConnectionInfo.ServerName = builder.DataSource;

crConnectionInfo.DatabaseName = builder.InitialCatalog;

crConnectionInfo.UserID = builder.UserID;

crConnectionInfo.Password = builder.Password;

//pass connection to each tables.

Tables CrTables = cryRpt.Database.Tables;

foreach (Table CrTable in CrTables)


crtableLogoninfo.ConnectionInfo = CrTable.LogOnInfo.ConnectionInfo;

crtableLogoninfo.ConnectionInfo = crConnectionInfo;


CrTable.Location = "dbo." + CrTable.Name;


//pass connection to each sub-reports.

foreach (ReportDocument subRep in cryRpt.Subreports)


foreach (Table CrTable in subRep.Database.Tables)


crtableLogoninfo = CrTable.LogOnInfo;

crtableLogoninfo.ConnectionInfo = crConnectionInfo;


CrTable.Location = "dbo." + CrTable.Name;



return cryRpt;


1. Those reports where I get errors are copy of other report which is working fine with .net, so why do I get connection error?

2. This same connection info is used for all the reports. If there is a connection problem then I should be getting the same error in all reports but I don't.

Could you please help me to figure out whats the real problem is.

Crystal Report XI

Visual studio: 2012

MSSQL: 2008 R2

Crystal Report: [SP: 4]

.Net Version: 4

Crystal Decision dll version: 13.0.2000.0

Thank you