blank web page

[Former Member]

Dear experts,

we are installing BPC MS 10 SP13

the admin and excell work fine, but we cannot access the web page. The URL http:// server/sap/bpc/web completes with 'EnvironmentShell', but returns a blank page. This is regardless of the client machine. Also, changing the model to the restored model (dev --> prd) gives a blank web page.

What is the reason for this? What are we missing?

kind regards,

Christophe

[former_member186498]

Hi Christophe,

there are several notes about web blank page, e.g. it could be related with a wrong setting of the firewall, see please 1968584 - BPC 10.0 Error: Web interface does not load page is blank.

Regards

     Roberto

[Former Member]

Hi Roberto,

I indeed went through all the available information in SAP and SCN. The IIS has been installed as per documentation. However, an extra step was needed to enable this. This now works.

[former_member186498]

Hi Christophe,

if solved then please don't forget to close the thread assigning the "correct answer" explaining also the extra step, this will help others in the future.

Regards

     Roberto