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Former Member
Sep 15, 2014 at 07:41 AM

Error after assigning the SLA

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Hi Gurus,

Currently i am working on Solman 7.1 with SP07 for Incident management system.

My incident management system working fine without SLA.

Due to client requirement i created and assigned the Service & Response profile at Account level, after assigning these profile now i am not able to create a message, it is showing the error message ' Because of error 513, no message was created in Support Desk System'.

Please any one help me to troubleshoot this issue.

Thanks in Advance.

Thanks,

S. Babusingh