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Former Member

PcdInconsistentUpdateException while accessing standard theme

Hi Experts,

We have recently started upgrading the Portal Landscape from 7.02 to 7.4 SP level 7.After upgrade, the standard Ajax theme or customized theme is not allowing some of the users to login. It simply hangs while loading the theme.

In default trace, we are getting "pcd:portal_content/com.sap.pct/every_user/general/defaultAjaxframeworkContent/com.sap.portal.afpDesktop/frameworkPages/com.sap.portal.AFPpage/com.sap.portal.AFPResources#com%2esap%2eportal%2enavigation%2eportallauncher%2edefault.pcd%3aportal_content%2fcom%2esap%2epct%2fevery_user%2fgeneral%2fdefaultAjaxframeworkContent%2fcom%2esap%2eportal%2eafpDesktop%2fframeworkPages%2fcom%2esap%2eportal%2eAFPpage.com%2esap%2eportal%2eAFPResources,5,Managed_Application_Thread]] Error: Unexpected Exception when writing to database.

[EXCEPTION]

com.sapportals.portal.pcd.gl.PcdInconsistentUpdateException: Transaction cache is outdated for object" while assigning SAP standard or customized Ajax themes.

As per SAP Note: 1473054 , I have run Pcd consistency check and cleaned up some inconsistencies.

Also as per , I have renamed and restarted the system to recreate the com.sap folder in /usr/sap/<SID>/J00/j2ee/cluster/apps location.However issue persists.

SAP Note:1676247 is saying about these kind of issues in 7.3 version specific patch levels.

There is an OSS msg created for this issue, however SAP is not updating...

Kindly give some valuable suggestions to proceed further, if anybody has come across the same scenario...

Thanks & Best Rgds,

Kiran Sathyan.

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4 Answers

  • Sep 13, 2014 at 07:01 AM

    Hi Kiran

    Have you refer this SAP KBA  for SP patches

      2060017 - Change default value of Pcd.BasicRoleFactory.UmAttributesUpdatePolicy to "lazy"

    BR

    SS

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    Former Member
    Sep 13, 2014 at 07:47 AM

    Hi,

    As per Note: 2060017 - Change default value of Pcd.BasicRoleFactory.UmAttributesUpdatePolicy to "lazy" 

    and Configuring PCD Properties - Portal - SAP Library , I have changed the property and restarted..

    However issue still persists and its throwing same "PcdInconsistentUpdateException: Transaction cache is outdated for object id " message in default trace..

    Best Rgds,

    Kiran Sathyan.

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    Former Member
    Sep 16, 2015 at 06:30 PM

    Hello Kiran,

    Please attach the full stack trace of the exception. The exception depends on the flow of which application is trying to write to the PCD Simultaneously without using PCD Locks.

    Based on the stack trace we can determine if it occurs from custom code or SAP code and we can proceed from there.

    Best Regards,

    Assaf

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    Former Member
    Oct 10, 2015 at 12:16 AM

    Hi Kiran,

    Did your problem resolve? I am facing the same problem- it screen just hands mid way without loading anything. I am on SAP EP 7.4 SPS 11.

    Thanks,

    Sonali.

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