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Sales Area Data In BP transaction

Former Member
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Hi Friends,

1) Could you pl. explain me, the sales area data, in BP transaction, comes from where :-

1-a) If the backend system is ECC then does it comes automatically in this section after initial download of BUPA_MAIN adapter object.

1-b) And if I create customer with role Sold-to-party in CRM only, then how to get this sales area data.

1-c) The Organisation Structure which I have maintained in PPOMA_CRM for my sales org./distribution channel/division, will

    it come in this BP transaction.

2) Also, if I am creating my Product only in CRM system not replicated from ECC system, then where do I maintain Sales and distribution

data, as there is no tab for the product created in CRM.

Kindly clarify. I tried google these issues but not got any satisfactory solution.

Thanks,

Pradeep

Accepted Solutions (1)

Accepted Solutions (1)

kamran_farooqui
Contributor
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Hi Pradeep,

In Order to Under the full scenario you need to know the below things;

Sales Organisation: The Org Unit which is responsible for carry out all the sales process of the Organisation (Sales Org Unit can be one or more depending on the business process).

Division: It's a Product Line or you can say the business line of the Organisation.

Distribution Channel: It's the path through which end product reaches the end User.

1. Now Sales Area Data: It's the combination of Sales Org, Division and Distribution Channel. If you are downloading the Master Data from R/3 then Sales Area comes with Customer Master Data as well as Product Master Data (but you need to define the Organisation structure first in CRM).

1.a. Yes (but you need to define the Organisation structure first in CRM).

1.b. If you are creation BP in CRM then while creating you need to assign Sales Area Data to that particular BP, basically it helps to identify which BP pertains to which Sales Office and Group.

1.c. Yes Once you'll be assigning the Sales Area Data ( i.e. Sales Org, Division and Distribution Channel) you can see Org details.

2. Yes you need to maintain the Sales Area Data for Products, below are the steps to assign the Sales Area Data in Products;

Tcode: COMMPR01

Once giving the rest of the details, click on Condition Tab. In the Fields CCTC press F4 & select your values (if it is a material then OK04). then you can see the field Sales Org there assign the Org Unit to your Product.

Regards,

Kamfrk.

Former Member
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Hi Kamran,

Thanks for the reply.

1. The Sales org. structure which I maintained in CRM , it is not coming in Transaction BP ->Sales area tab. I am doing this in my IDES system.

2. The product which I create only In CRM not downloaded from ECC for those product how to maintain sales area. In conditions tab, I can maintain only condition records, for pricing, Kindly correct me If I am wrong.

Thanks once again.

Pradeep

kamran_farooqui
Contributor
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Hi Pradeep,

Once you open your BP in GUI (Tcode BP) Select BP Role Sold to party, Click on Sales Area. There you'll find the the option of Choose Sales Area.

If there you dont see the sales Area then you need to check the Org Structure, Check all the details are given (Tupel, etc).

We have two options depends on Category Type, if you are choosing (eg MAT_DIEN) then you can see tab for Sales and Distribution there you can give the Sales Org.              

Former Member
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Hi Kamran,

Thanks, my problem for product is solved. But for sales area it is not.

In my org. structure, In Functions Tab, I have chosen Sales and selected the Sales org. of R/3 i.e. 3100 for me.

But the division, distribution channels are not coming in F4 help in Sales Attributes Tab. Also,  explain me the purpose of Tupel field.

Am I missing something to do some config in CRM. Do these Distribution Channels and Division should come automatically after Initial download or do I need to define them in Org. Structure configuration.

Also, I have selected the check box for object determination but still my sales area is not coming in BP transaction.

Kindly help.

Thanks,

Pradeep

Former Member
0 Kudos

Hi Kamran,

Thanks, my problem for product is solved. But for sales area it is not.

In my org. structure, In Functions Tab, I have chosen Sales and selected the Sales org. of R/3 i.e. 3100 for me.

But the division, distribution channels are not coming in F4 help in Sales Attributes Tab. Also,  explain me the purpose of Tupel field.

Am I missing something to do some config in CRM. Do these Distribution Channels and Division should come automatically after Initial download or do I need to define them in Org. Structure configuration.

Also, I have selected the check box for object determination but still my sales area is not coming in BP transaction.

Kindly help.

Thanks,

Pradeep

kamran_farooqui
Contributor
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Hi Pradeep,

Just are your division, distribution channels are replicated to CRM.

CRM -> Master Data -> Organisation Management -> Division Settings

and for Distribution Channel CRM -> Master Data -> Organisation Management ->Organisation Data for Sales Scenario -> Define Distribution Channel

For Tupel CRM -> Master Data -> Organisation Management ->Organisation Data for Sales Scenario -> Define Combination of Distribution Channel and Division.

if it's all exist there then in your org structure it should appear like below;

Regards,

Kamfrk.

Former Member
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Hi Kamran,

As advised, I have checked in the master data for division, distribution channel but they were not there. So I created on my own there. Then I was able to see them in Sales attributes of Org. Structure. But the sales area does not reflected in BP transaction.

But as I understood correctly from you, they should come automatically after initial download from R/3. So could you pl. tell me, what is wrong in initial download, so these values are not coming in org. master data.

And what all Adapter object for Organisation structure shall I do initial download from R3AS.

And I am so greatful to you for your help.

Thanks,

Pradeep

Former Member
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From the data change point of view, sales organization data is most sensitive. means it is mostly downloaded once and rarely changed as changes to sales organization will have impact on all master(BP/Product) and transaction data(orders).

So if you are working in the development system, please check the below points, your scenario should start working.

1)

Please check whether BP integrate with Org structure or not.

(As for the BP not coming as an Org, you need to activate the switch to integrate the BP and Organization Functionality. The link for the same is given below:

SPRO -> Customer Relationship Management -> Master Data -> Business Partner -> Integration Business Partner-Organization Management --> Set up  Intergration with Organization Management .

here you need to activate the following Switch - HRALX OBPON ON Integration O-BP Activated.

You will find the BP and Organization Integration.)



2) Execute RHRHDL00 program for deletion of the current OM structure in CRM.
Object type = O
Evaluation Path = ORGEH

Create following program and execute it.
REPORT ZCRM_ORGMAN_R3_ORGDATA_DEL.
DATA: lv_answer TYPE char1.
START-OF-SELECTION.
* popup to confirm
CALL FUNCTION 'POPUP_TO_CONFIRM_STEP'
EXPORTING
defaultoption = 'N'
titel = text-001
textline1 = text-002
IMPORTING
answer = lv_answer.
* refresh buffer
IF lv_answer = 'J'.
DELETE FROM DATABASE indx(st) ID 'KEY'.
ENDIF.

If any BP and Material replicated to CRM box need to be first deleted.

You have to first delete BP using BUPA_TEST_DELETE and Material using COM_PRODUCT_DELETE_ALL.

Execute CRMC_R3_ORG_GENERATE transaction again to get R/3 structure


In CRM remove the buffer for sales area by running the report ”HRBCI_ATTRIBUTES_BUFFER_UPDATE” in transaction “SA38” & you should wait (like one day some times as CRM system takes some time to update the buffer)

You will find these information in blog threads


Thanks,

Vinay

Former Member
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Hi Vinay,

I have already done setting for

SPRO -> Customer Relationship Management -> Master Data -> Business Partner -> Integration Business Partner-Organization Management --> Set up  Intergration with Organization Management .

My problem is my Sales organisation is flowing correctly to my CRM system. But I can not see my distribution channel and division vales

a)  In master data config. for Division and distribution channel.

b)  Also, not in Sales attributes of sales org. structure.

Kindly let me know, why distribution channel and division values not moving to CRM system from R/3 as sales organisation is coming automatically after creation in R/3.

Do I need to check any adapter object for Distribution channel and division.

Thanks,

Pradeep

Former Member
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Hello Pradeep,

  Download DNL_CUST_S_AREA through Tx. R3AS.

Thanks,

Vinay

Former Member
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Hi,

Once you run transaction CRMC_R3_ORG_GENERATE you are not able to run it again after. So if you do not have the object DNL_CUST_S_AREA downloaded previously, you will have to mantain manually the distribution channel and division as atributes for your organizational units.

Otherwise, run the report that deletes the organizational model and run the transaction CRMC_R3_ORG_GENERATE after the download of DNL_CUST_S_AREA.

Regards.

Answers (0)