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Former Member
Sep 12, 2014 at 08:04 AM

EPM Member Recognition switching on

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Hi Experts

We have an admin user who is complaining about her 'Member Recognition' setting randomly switching on. This was switched off in her client preferences but from time to time it switches back on.

We have tried updating the EPMXLClientPreference.XML file but this hasn't solved the problem.

Is there anything which might 'toggle' this setting back on ? Being an admin user, they open several different reports and input schedules. The user has had a brand new machine recently with a fresh installation and it still happens.

Hoping to understanding the possible cause a little more.

Thanks