on 09-11-2014 3:36 PM
Dear all,
Solution provided by SAP
Theses clients will be generated in the url at the time a theme is
created depending on the system the theme is created on.
In order to solve the issue you need to trigger a rebuild of your
theme in the target system with the different client.
In UI theme designer versions later than 1.4.0 there are two options
to do this:
1) Open the themedesigner, select your custom theme in the theme-list
and then click the "Rebuild" button above the theme-list.
2) Open the themedesigner and open your custom theme. After loading a
theme and a random preview application, select the "Save&Build" menu
entry in the theme-menu. (There is no need to change any parameters)
In UI theme designer versions prior to 1.4.0 there is only the second
of the options described above:
2) Open the themedesigner and open your custom theme. After loading a
theme and a random preview application, select the "Publish" menu
entry in the theme-menu. (There is no need to change any parameters)
The rebuild should create new image paths including the client token
of your system.
Regards,
Vijay
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Hi,
we have exactly the same problem ... after transporting the design and opening the theme designer with a random application we're able to see the logo which we setted ... after publishing it and using it with the launchpad we do not see it ...
We have the same problem with this strange client ...
We also went through the solutions provided by Vijay but we weren't successful. Is there another configuration which needs to be done?
Greetings
Stefan
Hi Stefan,
We were having a similar problem with logos in Theme Designer. See if SAP Note: 2053334 solves this issue for you. In our case after applying the note we are now not always able to see the logo when using the theme designer, however when the theme is applied to an application it works as expected.
Kind Regards,
John
Hi Masa,
Tanks for your valuable support and quick response, I will take it further to SAP
Regards,
Vijay
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Hi Vijay/Masa,
I'm having a similar problem with setting my customized theme to the default theme in the Gateway system. I have rebuilt the standard SAP sap_bluecrystal and customized it to the necessary needs.
Every time I set it to be the default theme, and I launch the launchpad after, all formatting is gone.
Do you have any suggestions of where the disconnect is?
Colleen
Hello Masa
Regards,
Vijay
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Hi Vijay,
Please create an incident ticket.
http://service.sap.com/incident
Regards, Masa
SAP Customer Experience Group - CEG
Hello Masa
the root cause for image not loading is due to wrong sap-client parameter, It's pointing to wrong client where should I have to correct for the same ..?
Please help
Regards,
Vijay M
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Hell Masa,
I have not done any other changes. The only change is logo and it's not loading
Regards,
Vijay
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Dear Masa,
Here is my observation
Regards,
Vijay
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Hi Vijay,
Please share your finding. Is there any error?
Regards, Masa
SAP Customer Experience Group - CEG
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