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Former Member

ISU fields in Service Notification

Hello Experts,

We are using Service Management component - Notification for addressing customer requests.

However, I would like to know whether we have any config setting to pull IS-U specific fields like Connection Object, Installations etc. in Service notification as reference object.

When IS-U node is activated, I can se in IW58 the fields for those already visible. But while creating notification I am not able to get these fields as reference object.

IMG setting in notification node doesn't have these settings. Let me know how can I set in config so that reference object as connection object, installation will visible to me in notifications.

Thanks

Rajesh

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1 Answer

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    Former Member
    Sep 10, 2014 at 01:41 PM

    In Service Notification you can use Device and Device Category as ISU reference object.

    Thanks,

    LN

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