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Former Member

Problem When Locally Editing KM Documents

Hi Friends,

When we try to open a word document for Editing Locally, the MS Word gets launched, but we are getting the error as in the below pic:

At the same time, we are able to edit any notepad files (*.txt). If we add the URL to trusted sites, then everything is working fine, but we need it to work even without adding them to trusted sites. Please suggest a solution.

PS: We access the site through VPN and we use FQDN in the URL.

We are able to open the file, but we face this issue only when Editing Locally

KM Document.PNG (49.9 kB)
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2 Answers

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    Former Member
    Sep 10, 2014 at 11:26 AM

    Hi Sujai,

    Please check this links may be help you.

    Unable to "Resume Local Editing" of KM document?

    and add the permission announce group or role that time it will work without trusted sites.

    Regards,

    Durga Rao.

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  • Sep 10, 2014 at 12:47 PM

    Hi Sujai ,

    Run the portal with administrative rights and check any error appears.

    Check the Administration > System Initialization > General Settings > Path tab for the definition of a proper path to the Word directory.


    Thanks & Regards,

    Meghal shah

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