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LSO e-mail notification to booked participants

Former Member
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Dear all Gurus,

Using LSO, When a manager booked training for selected employees through

NWBC-> MSS -> Team -> Employee Course Assignment->Manage Participation,

How can we notify those employees via mail that his manager booked training for them with training details..??

What configuration has to do for that..?

Thanks in advance,

Namsheed

Accepted Solutions (1)

Accepted Solutions (1)

siddharthrajora
Product and Topic Expert
Product and Topic Expert
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Former Member
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I have done according to Shan Dinesh commented on

I have checked enable event queue, maintained the email address of training booking employee in IT0105 -  0010.

But the employee is not receiving mail. I  Checked in SOST also...but the mail is not triggered there as well.

Guide me what I should do.

Regards,

Namsheed.

Former Member
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Hi all,

Can you provide the solution for my issue pls

Thanks in advance,

Namsheed

Former Member
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Hi,

Maintain the email id in su01, you will get the notification in sap inbox.

Regards,

Jyothi

Former Member
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Dear Jyothi,

I have already maintained in Infotype 105 0001.

As you told I maintained in SU01 also.

But no luck

siddharthrajora
Product and Topic Expert
Product and Topic Expert
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have you done the customization here? Please go through the wiki I have shared earlier, and SPRO

Tables

V_LSOCRPNOTIFGRP

Former Member
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Hi Siddharth,

I have done the configuration the way u told. Now when I checked, for some employees the mail is triggering in SOST. And for some other employees the mail is not trigeering.

In IT0105 0010, I have properly maintained the mail id. I cross checked it many times.

So other than that , is the anything to check why the mail is not triggering to other employees.

And in table V_LSOCRPNOTIFGRP, what I have to do.?

Thanks,

Namsheed

siddharthrajora
Product and Topic Expert
Product and Topic Expert
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in the above SPRO, ensure all the employees belong to correct groups etc, customization as shared above, Good news is its working for few employees so the config is indeed correct for non working ones, Please check the SPRO again, if the employees are in correct groups and have correct mails, etc assigned.

Former Member
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Hi Siddharth,

I couldn't find the path for checking the employee is in correct groups or not.

how i can check each employees with pernr,  whether they are in correct groups or not in spro.

pls guide the path in spro for that.

Thanks,

Namsheed

siddharthrajora
Product and Topic Expert
Product and Topic Expert
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see the screenshot above, and go to correspondence.

Former Member
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I have gone to the above screenshot u provided...clicked on set up correspondance

Other than this , wat i need to do..

With this , All employees are not getting the mails.

Thanks,

Namsheed.

Former Member
0 Kudos

Hi Namsheed,

I think you have to goto view V_LSOCRPCONTROL and check the Automatic checkbox against the

Group: Confirm Participation

Role: Manager

Based on your Delivery Method(Ex: Classroom training or web based)

Regards,

Mohsin.

Former Member
0 Kudos

Siddharth,

I have done all the configurations you have told. unfortunately it is not working for any employee

In trouble now. Please guide me which all nodes i need to check to correct it.

Thanks,

Namsheed

Anip
Participant
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Hi Namsheed,

Please check this Transaction code :-  LSO_PP40  ( After Executing you can check whether sender & receiver mail Address is maintained or not )

Goto PP01 maintain Info Type Mailing for Org Unit (Mail id - for Sender) or you can maintain in SUO1.

Employee - PA30 Maintain Infotype 105 & Subtype 0010 (Mail id - for Receiver  )

After Successfully performing LSO_PP40,  Check SOST for Mail Notifications , check with Basis if not displaying

Regards,

Krishna 

Former Member
0 Kudos

Thanks all,

Issue is solved and the thread is closed.!!

Regards,

Namsheed.

Answers (0)