We are creating the Return Sales order with respective original sales order.
After copying the line item details in to return sales order, we are not able to change item category to another. Since item category is in display mode(grayed out).
We tried with
1.Transaction varant, it is not helpful.
2.Maintained the item category which is required in item category determination(Manual entries)
Though we are able to change the item catgory in the sales order through some user exit, price condition are in active status. we are doing price update, but still condition types are still in-active.
Please help, how to change the item cateogry and to redetermine the price based on the item category in sales order.
Thanks & Regards,