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Entitlements - Cloud for Service

The help section references entitlements in c4c but I don't see the entitlement workcenter that the help center talks about. Is this something that is available with Cloud for Service?

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    Former Member
    Sep 09, 2014 at 03:43 AM

    In C4Service there are the following "Entitlements"

    1. Registered Products

    2. Contracts

    In 1411, we are planning on adding Installed Base to Entitlements which is a new object that allows the capture and maintenance of:

    • Define components/parts of a product owned
    • Define complex equipments owned (typical of High Tech and IM&C) with multiple products that are assembled or bundled together as part of an equipment
    • Define competitor products owned
    • Define complex/detailed installation location of the products owned such as physical address, building, floor, room, etc…
    • Define registered products (individual serialized products) owned
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