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BUSINESS RULES GIVING REFRESH ERROR

Hello Gurus,

We are facing one issue in GRC 10

When we are trying to execute Business Rules we are getting below error. Could you please help me to resolve
this issue?

Last query refresh failed due to internal errors; contact your admin


Last query refresh failed due to internal errors; contact your admin.


Message no. POWL019


Diagnosis


Most possible cause is an exception triggered by the respective business
object type feeder class.


System Response


The system returned the following error message:


>>> invalid RFC handle <<<


Procedure


Contact your admin, providing him the system error message and your user
ID.


Procedure for System Administration


Check transction ST22 for the returned system message with the respective
user ID.

Regards,

Gaurav

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1 Answer

  • Sep 09, 2014 at 06:19 AM

    Hi Gaurav,


    please apply attached SAP notes to resolve the issue:


    1774367 POWL: RFC error during asynchronous refresh of POWL
    1727992 POWL: Performance issues with asynchronous refresh

    Let us know if works.

    Regards,

    Alessandro

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    • Hi Alessandro,

      Thanks for your reply!

      We checked and found that even without mentioned notes we are able to see report in our quality system.

      And also we are able to see the report now in production. It seems this report works on lock basis so multiple windows were giving issues. Deleting POWL query cache worked for us.

      We are planning to move from SP9 to SP12 hope it will automatically fix all other performance related issues. Need your suggestion with what should we go- higher patch level or GRC 10.1

      Regards,

      Gaurav