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Former Member

User Details Data Source

Hi community,

I´m trying to configure the "User Detail Data Sources" to automatically fill the User Details tab from Access Requests. I´ve tried using SU01 and also HR. Both of them work for the "User Search Data Sources" but for User Details not. The tab remains in blank.

Actually I´m using the configuration bellow:

Someone knows possible causes for this issue? Additional configuration should be done?

user details.png (11.0 kB)
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2 Answers

  • Best Answer
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    Former Member
    Sep 08, 2014 at 06:04 PM

    Hi,

    What data source you are using LDAP/HR/Backend system?

    If you are using LDAP then make sure you have done the mapping for your AC field name and target system field name and all the LDAP related configurations.

    If you are using HR system as the data source please check the below link.

    Configure Manager Look-Up in ARM for GRC 10

    Regards,

    Neeraj

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    Former Member
    Sep 08, 2014 at 06:31 PM

    Hi - Are you on 10.1?  If so, what SP level?

    We are installing 10.1 now.  We originally put in 10.1 SP4 and I had this all configured correctly.  We upgraded to SP6 and it stopped working.

    I have a message open with SAP on this right now.  I'm curious if you are at the same level.

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    • Former Member Former Member

      SAP replied back and advised us to implement SAP note 2055381 in our ECC system.  This note was last updated on Sept. 5, 2014.  When our basis team implemented the note it also pulled in 2036822.

      The issue has resolved our problem for User Detail Data Source against SAP HR.

      Thanks,

      Rich