No provisioning logs available

[Former Member]

Hi,

I am on GRC 10.0 SP14, and configuring GRC with CUA setup. However, have run into an issue

We have the CUA on Solution Manager, so all the ARM requests are going through CUA, if the user has access to Solman, I mean if the user has a role assigned for SOLMAN system or has SOLMAN added in the systems tab of SU01 everything works fine.

However, if the user does not have access to the SOLMAN system or does not have SOLMAN added in the system tab, GRC does not update the user and gives a message "No provisioning logs available"

It is forcing us to create the user in SOLMAN which is totally useless for us.

Need your help in addressing it.

Best Regards,

Silver

[FilipGRC]

Hi Silver,

you do not need to create a SOLMAN account.

In your CUA settings - is CUA marked as global system (active)? Is so, please unmark it there and put individual list of system on second tab (CUA model distribution). It should work,

Let me know,

regards,

Filip

[Former Member]

Thanks Filip,

I just tested it and it works.

I'll make few more tests and confirm.

Do you know what does making the CUA global system inactive mean?

Thanks,

Silver

[FilipGRC]

Hi Silver,

good to know:) Pls confirm it works with full tests.

CUA global system means CUA is manging all systems connected to Landscape. This is not the case for solman in your situaiton.

Filip

[Former Member]

Thanks Filip,

I confirm it works now.

Thanks again,

Silver