Error in Campaings 1408

[Former Member]

A pleasure to greet,

After updating to version 1408 we have been testing the functionality of campaigns and we are presenting the following error:

"Entrada en el caso de correos electrónico rebotados, asigne la tarea al propietario de no válida"

The error occurs with all users in the test system was the first to be updated. It marked the chek "In cases of bounced emails assign the account owner" and error still appears and you can not save changes to campaigns but when we log in English the error disappears, the campaign was put on, was completed without errors, now we see the results in Spanish and again does not allow us and get the error again.

We look forward to your comments.

Regards,

Raúl López/Oriana C. Mercado

SofOS ADMIN

[JaninaW]

Hello Raul,

hmmm, I will foward your issue to the corresponding experts.

Kind regards, Janina

[JaninaW]

Hello Raul,

There will be a fix within the next weeks.

Kind regards, Janina

[Former Member]

Hi Janina,

Thanks for the information,we look forward and really urges us resolve this error. Additionally we would like to know what is due and if it is a functional error.

Thank you, greetings

[JaninaW]

hello Oriana,

according to my knowledge the error was raised because another field lable was too long... though not really a functional error. But as I said, this should be fixed already.

Hope this helps, Janina

[Former Member]

Hi Janina,

Currently the error persists in campaigns, we've created the incident to SAP with high priority but still no definitive answer.

You can see in the images below:

Logged in in English: No error

Logged in in Spanish: Error

Thanks for you support Janina.

Best regards.

Oriana C. Mercado

Sofos Admin

[JaninaW]

Correct and as I posted in a previous post: "... There will be a fix within the next weeks. ..."

Sorry, but I can't say more by now.

Best regards, Janina

[Former Member]

Thanks Janina!

Regards,

Oriana C. Mercado