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Former Member

ARM Related Question

Hi Experts,

I have one important question for you all, suggest related to ARM

1 End user created and submitted a request which is pending for approval

2 Approver open his inbox to take the action (approve / reject) when he open the request, he see only the header of the request

he is unable to see the content of the request / bottom page is blank, why is not showing the content, can anyone advise me where I could resolve the issue.

It's highly appreciated



Shaik,

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4 Answers

  • Best Answer
    Sep 05, 2014 at 02:42 PM

    Dear Shaik,

    please check note http://service.sap.com/sap/support/notes/1890137

    Regards,

    Alessandro

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    Former Member
    Sep 09, 2014 at 09:55 AM

    Hi Shaik,

    Have you got your issues/concerns cleared with the suggestions, if yes; kindly close this thread with marking the appropriate answers unless you have any follow-up questions on the same.

    Regards,

    Ameet

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    Former Member
    Sep 05, 2014 at 09:38 PM

    Hi Shaik,

    You need to follow below mentioned steps along with the solution provided by Alessandro:

    Step 1) Login to the R/3 System and Enter transaction SE80

    Step 2) Enter the Package as GRAC_ACCESS_REQUEST

    Step 3) Navigate to GRAC_ACCESS_REQUEST->Web Dynpro->Component Configurations.

    Step 4) Double click on GRAC_OIF_REQUEST_APPROVAL_CC Configuration

    Step 5) Click on the Button "Start Configurator" on the top

    Step 6) Webdynpro ABAP Component Configuration will open

    Step 7) Click on button 'Continue in change mode' and Click on the GRAC_OIF_REQUEST_APPROVAL_CC component configuration link

    Step 8) Under General Settings-> Additional
    Settings-> Scroll Bars -> Select 'No Scrollbars' in the dropdown instead
    of 'Automatic'. Also delete the "Space" Character for each of the Element
    IDs.

    For details, you can refer to: http://service.sap.com/sap/support/notes/1805019

    Regards,

    Ameet

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    Former Member
    Sep 05, 2014 at 01:50 PM

    Hi Shaik,

    I would suggest to ensure:

    - all post instalation steps are executed

    - reviewer have appriopriate authorization

    - reviewer is having olny one aplication server session open (if you using webbrowser)

    - check if this is isolated problem or all users have it?

    Let me know if this was already done - then I will suggest next steps.

    Filip

    ps. what is your service pack level?

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