Incoming email to SAP inbox

[Former Member]

Hello All,

We have our SAP installed on SuSe linux , i have a scenario where i have to  send and receive emails from SAP to outlook and vice versa.

These all days i used relay server (postfix)  installed on localhost  to send messages from SAP to other accounts, this was working fine with out any issues.

Now i  also need to  receive emails from outlook to my SAP inbox, my  mail id which we use is created by using google apps.

1. According to note 607108 i have  updated SMTP node in SCOT and defined all the connection.
2. I used TLS and defined my username/ password.
3. After these configuration i am also able to send emails from SAP inbox to other accounts
4. I have also enabled SAPconnect in SICF and assigned a valid user.
5. But Still I am unable to receive email to SAP inbox

Here my doubts are.

• Do i need an exchange server mandatory to receive emails to SAP inbox.
• Does SAP has its own server to SEND / RECEIVE emails.
• Do i need to do any setting in SCOT , because i am using smtp.gmail.com as my mail host.

Please advice me in moving forward

Thanks in advance.

Regards,

Vardhan.

[Former Member · Accepted solution]

Hello All,

Can any one please help me in resolving this issue, I have verified my setting according to the below mentioned blog all my settings are in place and also i am able to send messages to external mails  but unable to receive to my SAP inbox.

http://scn.sap.com/docs/DOC-46513

And when ever i do a telnet on port 25000 i see an entry in TX SOIN, but the same when i send from my out look i don't see an entry in my SAP inbox.

Please help me in moving forward.

Thanks in advance

Regards,

Vardhan.

[tamil_arasan · Accepted solution]

Hi Sri,

Please go through the thread http://scn.sap.com/thread/1511508 and  http://scn.sap.com/thread/1147975 it may be useful in your scenario.

Regards,

Pradeep

[Former Member · Accepted solution]

Hi Pradeep,

I have verified the configuration guide you send to me , all the  configurations are  correct according to the document.

when i run telnet command i am getting response to my SAP inbox.

telnet <host> <port>

helo and so on...

Since i am getting response from telnet and not getting from our outlook inbox to SAP  inbox ,Do we need any exchange server to route email to SAP inbox from my outlook.

From the below mentioned config guide i don't under stand step 6

" Step 6. Defining Routing Rules on E-mail Server " looks like i need to do this configuration on exchange server , right now we don't have any exchange server.

To receive emails to SAP inbox is that mandatory to  have exchange server please advice.

Thanks in advance,

Regards,

Vardhan.

[tamil_arasan · Accepted solution]

Hi Sri,

Yes, we need exchange server to route email to SAP inbox.

Regards,

Pradeep

[Former Member · Accepted solution]

Hi Pradeep,

Thanks for the information.

Since we don't have exchange server with us Is there a way where in we can do this entire process with out exchange server routing of emails to SAP inbox

Any alternative process with out exchange server , To install and configure Exchange server  it might take some time,so as a work around do we have any other approach.

Please advice.

Thanks,

Vardhan.

[tamil_arasan · Accepted solution]

Hi Sri,

As I aware, I don't think so it is possible to achieve your requirement without exchange server. Please make sure, required port is opened between your mail server and SAP server then configure the settings accordingly. once it is done, recheck everything and test your scenario.

Thanks,

Pradeep

[Former Member · Accepted solution]

Hi Pradeep,

i just did some thing and it worked for me, i don't think this will help other but here are the steps.

1. I have configured SMTP server in scot.

2. For my office email server i  have created a forward rule to my SAP, in my forward rule i  have created "<SAPUSERNAME>@<SAPIPADDRESS>" (*eg : suppose my sap user name is ABC  and sap public ip address is 123 then my email in forward rule is ABC@123 ). which ever email i am getting to my sapinbox they were forwarded to SAP system.

3. I was able to see all the email  in TX SOIN , but not in my users inbox.

4. For that i have created a inbox rule in SCOT then i am able to see messages in  my SAP inbox.

  SCOT --> inbound messages --> inbound distrubition -->start

under recepient "ABC@123"

New recepient "ABC"

This entire approach i have done  without Exchange server.

Thanks,

Vardhan