Start HCP cockpit ask to create a new account

[Former Member]

Hi All,

I created my HCP Account some weeks ago.

Today I try to enter the HCP Cockpit,  and it asks me to create my developer account:

"You can now go ahead and create a personal SAP HANA Cloud Platform developer account."

like my first login to HCP. But a creation of a new account fails, too.

What is happen since yesterday? What is the problem?

Best regards Thomas

[Former Member · Accepted solution]

I tried many times, with same error (see above). Wait and try later succeed, without creation a new HCP account

[tbieser · Accepted solution]

Hi Thomas,

If you provide us with the SCN User ID that you use to create an account we could check what happened...

Best,

Thomas.

[former_member198220 · Accepted solution]

Hi Thomas,

there was an extended maintenance windows this morning on that landscape, I guess you hit that.

Best regards,

Marc

[Former Member · Accepted solution]

Hi Marc,

obviously you are right. I run into this trouble for nearly one hour.
All time I was requested to create a new account, but this failed the whole time.

After one hour the problem disappeared and all was fine.

In case of an maintenance period a message for the user could be helpful.

Thanks,

Thomas