Error Upgrading Netweaver 7.02 to Netweaver 7.4

[Former Member]

Hello SDN!

I'm curently upgrading a SAP Portal system running on Netweaver 7.02 to Netweaver 7.4 and have encountered the following error:

Sep 3, 2014 3:36:50 PM [Error ]: The following problem has occurred during step execution: com.sap.sdt.util.diag.DiagException: Could not delete old bootstrap libraries for

instance J02 on host removed_hostname using OSExecute of sapcontrol with the command /usr/sap//SID/exe/jvm/rs6000_64/sapjvm_6.1.068/sapjvm_6/bin/java -cp /usr/sap/SID/SYS/global/

sdtremote/sdt_trace.jar:/usr/sap/SID/SYS/global/sdtremote/sdt_util.jar:/usr/sap/SID/SYS/global/sdtremote/sdt_tools.jar:/usr/sap/SID/SYS/global/sdtremote/sap.com~tc~sec~csi.j

ar com.sap.sdt.tools.remote.SdtRemoteOperationsExecutor deleteBootstrapJars /usr/sap/SID/J02 SWITCH_UPGRADE. See /usr/sap/SID/SUM/sdt/log/SWITCH/DELETE-BOOTSTRAP-JARS_01.OUT

for details.

.

Unfortunately, the log file that is referenced in this error message is empty.  We added an application server to this system after generating the XML stack for SUM, and the hostname that is referenced in the error is the application server, so I believe the problem has something to do with remotely executing this command on the app server. 

Does anyone have any thoughts? 

Thanks in advance!

[cathal_ohare · Accepted solution]

Hi,

Had a similar issue and this helped

1. Stop the sapstartsrv with the command: sapcontrol -nr <instance number> -function StopService

2. Adding the parameter "service/protectedwebmethods = NONE +OSExecute" in the instance profile of the instance

Best regards,

Cathal

[Former Member]

EDIT: Hey guys - thanks for the helpful responses!  As it turns out the SUM SP11 tool has a bug from what I can tell.  It installed a new JVM on the central instance, and updated the sap profiles with the new path for the JVM.  However, it did not install a new JVM on the application server but was expecting it to be in a different location than the one we had defined.  Therefore, it could not start the application server.

We manually installed the JVM and updated the profiles and now it works.  Thanks again for all the great feedback!

[former_member185239]

Hi Harri,

You need to follow the below steps :

1. Stop all the services of SAP.

2. Maintain service/webprotectedmethods = DEFAULT in all the profile of SAP (including the start profile , instance profile and default profile of J02,SCS,DVEBMGDS)

3. Try to delete the file manually.Also do share the /DELETE-BOOTSTRAP-JARS_01.OUT

Please do share the result.

With Regards

Ashutosh Chaturvedi