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Former Member
Sep 01, 2014 at 02:36 PM

Missing fonts when scheduling a pdf job or a print job on CRS2011



We recently installed and approved CRServer 2011 as a production server.

Our Crystal Server 2011 SP06 is installed on a Windows Server 2008 R2.

When we schedule a print or a pdf job, the report footer brings a '7' instead of the fax font of Wingdings 2.

We installed the missing font on our windows server but the problem still persists, even after rebooting windows server and restarting SIA Server.

When we open a wordpad document, the font is selectable so I guess, it is correctly installed.

We do not have the problem with de phone font of Wingdings which is pre-installed with windows server.

See in attached file our report footer made with the pdf job in the CMC.

Does anyone has an answer ?


pagefooter.jpg (24.0 kB)