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Former Member
Aug 28, 2014 at 03:53 PM

Extracting Internal ID vs External ID for Products



We want to upload Price List for Products on Cloud. We have integrated our Cloud with our onpremise CRM system and downloaded all the products from CRM to Cloud. But the Internal numbers assigned on Cloud for Products do not match to that in our on premise.

As we understand, there is a template to upload Price List directly on Cloud. But Cloud expects Internal ID for these products. We have around 10,000 Products and it is not possible to do manually one by one.

Like we have the feature for Accounts/contacts to export all of them into Excel, we are missing this for Products. Also, ID Mapping doesn't have any feature to export them to excel.

Has anyone had a similar problem? What are the options we have to get the Internal ID vs External ID combination for Products?