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author's profile photo Former Member
Former Member

SolMan Diagnostic Agent connection issues

Hello

I reinstalled my Solution Manager 7.1 and upgraded to SP12. My landscape was connected to it via diagnostic agents without any problems. Now at the Solman setup Basic settings none of my systems are connecting to it. I can see every system but on 6.7 connect diagnostic agent page all of them, including Solman's DA is giving me Logon Denied error.

On agent management page, I did push credentials to every system but it didn't work.

I tried smdsetup.bat sldconf hostname:"FQDN" port:"50000" user:"SLDDSUSER" pwd:"user password" and smdsetup.bat managingconf hostname:"FQDN" port:"50004" user:"SMD_AGT" pwd:"user password".

Both users have necessary standard roles plus SAP_ALL and SAP_J2EE_ADMIN roles.

What else can I do? As last resort I am thinking reinstalling all agents but it will take too much time.

Best regards

Kaan

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3 Answers

  • Best Answer
    Posted on Aug 27, 2014 at 06:31 PM

    Hi Kaan,

    1st stop agents on all system.

    2nd any system and smdsetup manageconf script and register the agent using a copy SMD_AGT user.

    3rd start agent

    4th remove the entry of this agent from SLD.

    5th Goto managed system configuration of this system and assign the agent.

    If above works repeat the steps for others.

    Regards

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  • Posted on Aug 27, 2014 at 06:31 PM
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  • author's profile photo Former Member
    Former Member
    Posted on Aug 27, 2014 at 07:26 PM

    I switched authentication scheme from certificate to basic authentication and then pushed credentials to all servers again. All is working now, but I still couldn't find an answer for certificate authentication error.

    Thanks anyway

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