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Former Member

Integration of ITSM to GRC

Hello Experts,

Need your help.

I need to integrate GRC tool with SAP SolMan Service desk.

Can anyone please provide me any documentation for this.
Client has a requirement that all tickets should be raised in ITSM and directly sent to GRC. User does not have to login to GRC system.

Thanks

Gaurav Patel

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3 Answers

  • Jan 24, 2017 at 12:57 PM

    Sadly so far there is no integration, you need to create your own code to make the integration to ITSM and CHARM. :-)

    @WenSolman

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    Former Member
    Jan 25, 2017 at 04:53 AM

    Hello Wence,

    Thanks for your answer. Do you have any idea which type of development needed and how much efforts required for this?

    Thanks

    Gaurav Patel

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  • Mar 06 at 09:10 PM

    Hi, I am also looking to integrate GRC with Charm for Firefight ID usage. I am interested in discussing with anyone who has had success in this area.

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