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kernel version required for Personas 3.0

RobEricsson
Participant
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Hi,


We are in the Personas 3.0 ramp-up and trying to install the software in our sandbox. In the page describing the product (SWDC->Ramp-up releases->Installation and Upgrade->SAP SCREEN PERSONAS 3.0), the required kernel version is stated as 742 available as of August 15.


However, we don't see that kernel version available as of today. Is there a patch level on 741 that will let us install Personas 3.0? I've looked at note 1825215 that indicates this might be possible but it isn't clearly stated. I opened an SAP SR on this question but have not yet received a response. If there is anyone who has installed the ramp-up and knows what kernel version works, your advice would be greatly appreciated.


Best regards,

Rob



Accepted Solutions (1)

Accepted Solutions (1)

PeterSpielvogel
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Rob,

You need kernel 7.42. This is required to gain access to the SAP Screen Personas functionality. You should have received special instructions on how to download the kernel (it is not publically available yet) when you were accepted into the ramp-up program.

Regards,

Peter

RobEricsson
Participant
0 Kudos

Hi Peter,

Thanks for the response. On acceptance, I was sent a standard email with a link to SWDC and no mention of the kernel. I'll check the ramp-up documentation to see if I can figure out how to get that version.

Thanks.

Rob

Wolfgang_Mayer
Active Participant
0 Kudos

Hey Rob,

did you obtain the instructions for downloading kernel 7.42? I'm facing the same issue.

Thanks & regards

Wolfgang

RobEricsson
Participant
0 Kudos

Hi,

I've been told to wait until kernel 742 is available on SWDC. The scheduled release is 8 Sep.

Best regards,

Rob

Wolfgang_Mayer
Active Participant
0 Kudos

Hi Rob,

thanks for that.

Another question related to the installation: are you able to open SAP note 2050838 which is mentioned in Personas 300 central note 2013453?

If not, @Peter, could you state anything regarding this note?

Thanks & regards

Wolfgang

RobEricsson
Participant
0 Kudos

I get the message that 2050838 isn't released yet.


Rob

0 Kudos

hi Mayer/Ericsson,

It will be released shortly. By tomorrow max!!

Sushant


Wolfgang_Mayer
Active Participant
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Hi Sushant,

will 7.42 be available today for everybody via /swdc or only for Personas 3.0 rampup users (notified via e-mail)?

Regards

Wolfgang

Former Member
0 Kudos

Hi Sushant,

I am trying to access the note now and it still isn't released. We are in the ramp-up program as well and haven't recieved any information about where to download kernel 7.42.

Everything else is set up, but we can only access the "old" funcionality in the HTML version of screen personas (theme, hide button, renaming etc.) no scripting and so on.

Answers (13)

Answers (13)

Jochinnabathini
Contributor
0 Kudos

Hi Robert,

Please check the version required for SAP Personas 3.0 SP1

  • SAP Basis 740 SP03
  • Kernel 742 - PL200
  • Also implement sap note 2179045.
  • ztta/diag_area value should be 20MB(20000000) - Refer note 2100685.
  • /n/personas/admin - Run Health Check Tool and make sure all are green.


Regards,

Joseph Chinnabathini (JC).

0 Kudos

Any idea if we can apply this note/fix already?

0 Kudos

Hi Tobias,

The issue about the dimension conflict seems to be gone now. Thx!

But still, Personas isn't rendering all items. For example: background images.

In Edit mode, it seems all OK, but when we test this screen, we miss our background images, controles are in other places, ...

Any suggestions?

Thx!

Regards,

Hans

tamas_hoznek
Product and Topic Expert
Product and Topic Expert
0 Kudos

According to what I experienced, this issue has been corrected already. I'd think the fix will be part of the next note cycle.

0 Kudos

I implemented all the current notes, but still facing an issue about:

"Invalid GUI input data: display - window dimension conflict"

Already implemented note 2016640, but not sure where to set the parameters that are created.

Do I need to set these in the Webgui GUI Configuration? or?

Thx!

Regards,

Hans

Former Member
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We have this issue also, it randomly appears for some users on Personas 2 and is also present in Personas 3.

I even noticed it on some of the SAP guys screens during demos!

It needs to be fixed, while it doesn't actually stop Personas from working it covers system messages and confuses the user.

TobiasQueck
Advisor
Advisor
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Hans, Neil,

We have a Personas QA system with 740SP3 which also had this issue. The issue has been fixed in a later SP (forgot which) but applying the available ITS notes fixed the problem.


Here is a list of notes, we applied:

0001926394 SAP GUI for HTML: Rendering mode update

0001964944 Active ITS frameset not always wanted for IAC and others

0001965413 SAP GUI for HTML: Window without visible content

0001967776 ITS: ~theme is ignored in URL

0001970427 SAP GUI for HTML: Rendering problems in Enterprise Portal (E

0001972793 SAP GUI for HTML: Start service in SAP GUI for HTML: Screen

So, I would recommend that you apply the notes that are available for your basis version and try again. If the problem persist, then I would recommend to open a ticket for the component BC-FES-ITS.

Cheers,
Tobias.

steverumsby
Active Contributor
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It looks like the first of those, 1926394 is the one that contains the fix. It, or one of its many pre-requisite notes . I just applied that to my system without the others listed, and the problem has disappeared.

Steve.

Former Member
0 Kudos

the issue is still there for us...

0001926394 SAP GUI for HTML: Rendering mode update – Already on a higher SPS

0001964944 Active ITS frameset not always wanted for IAC and others – Already on SPS7

0001965413 SAP GUI for HTML: Window without visible content – Already on SPS7

0001967776 ITS: ~theme is ignored in URL – Already on SPS7

0001970427 SAP GUI for HTML: Rendering problems in Enterprise Portal (E – Already on SPS7

0001972793 SAP GUI for HTML: Start service in SAP GUI for HTML: Screen – Not Valid for our SPS


We are on BASIS 740 SPS7

TobiasQueck
Advisor
Advisor
0 Kudos

Hi Neil,

you should not have the problem on 740SP7, please create a message for BC-FES-ITS so that a domain expert can help.

Cheers,
Tobias.

0 Kudos

Hi,

I see that I still got a red dot in my Health Check.

Green   em/global_area_MB                                  Current Value    1024

Red     Global Memory (em/global_area_MB) Left    Current Value    327.68

How can we fix this?

Can this be the issue for not displaying the 'P' button?

Thx!

Regards,

Hans

steverumsby
Active Contributor
0 Kudos

For just a single user, having 300MB of global memory available should be fine. I've run with much less and had no issues. I don't think that should be the cause of the lack of the Personas "P".

The fix is to increase the parameter listed just above = em/global_area_MB.

Steve.

Former Member
0 Kudos

Hi Hans,

We had the same problem. IT got solved by following this checklist

http://wiki.scn.sap.com/wiki/display/Img/Pre+and+post+installation+Checklist

Our problem was that we were on SP3 of the basis component and hadn't implemented note 2007072


I reimplemented the notes following the above note just to make sure. Now we have Screen Personas 3.0 working.

0 Kudos

Thx!

This works!

Regards,

Hans

0 Kudos

Did already that test, without any success

Regards,

Hans

TobiasQueck
Advisor
Advisor
0 Kudos

Hi Hans,

I think it would be helpful to get system access to have a look what might be missing. I would suggest, you create a ticket for the component BC-PER.

Cheers,

Tobias.

0 Kudos

Hi Sushant,

Thx!

The Health check tool seems to be OK now!

Still looking for my 'P' button in Personas 3. Doesn't seems to appear in my browser.

I've the admin role assigned to my user.

Regards,

Hans

tamas_hoznek
Product and Topic Expert
Product and Topic Expert
0 Kudos

Try to run Personas 3.0 in a different browser. I'd suggest Chrome.

I also had a problem once with the P button not appearing in IE but it was working fine with Chrome.

0 Kudos

Hi Steve,

I'm running the Personas 3.0 Health check:

Following data is displayed:

em/global_area_MB        Current Value    1024

zcsa/second_language   Current Value    D

ztta/diag_area                Current Value    2000000

Personas3                     Version    Version: 3.0-SNAPSHOT Build time: 2014-07-26 00:01:41

PERSOS                       Level    0002

PERSOS                       Package    SAPK-20002INPERSOS

Version                         SAP version    740

DB                                database name    ***

Kernel                            kernel release    742

Kernel                            kernel patch level    18

I also used the admin role for my user, but when i try to open personas, no 'P' button appears.

Regards,

Hans

0 Kudos

Hi Hans,

Could you check SAP Note 2050325. This has list of notes we have released so far.

CURRENTLY, there are 2 notes listed. Please implement them.

Regards,

Sushant

0 Kudos

Hi,

We've all notes implemented, but the issue remains...

Also another issue occurs

We already installed Personas 2.0 on our system.

Now, we installed Personas 3.0, so we actually have 2 different Personas running.

When we run our Health check, we see following info in this program:

PERSOS    Level    0002

PERSOS    Package    SAPK-20002INPERSOS

Don't we need to see Personas 3.0 here?

Also, all roles & authorisations are applied, but we only the the WEBGUI in html5, no personas features here...

Regards,

Hans

steverumsby
Active Contributor
0 Kudos

Are you running the Personas 2 health check or the Personas 3 health check? The admin transactions are different! I wouldn't be surprised to see the v2 health check complain about the 7.42 kernel. It does work OK, though. v2 and v3 will live happily alongside each other...

Steve.

0 Kudos

When running the Personas Health check, we still have an issue about the SAP Kernel.

Kernel release 742: OK

Kernel patch level 18: NOK

Any suggestions?

Thx!

steverumsby
Active Contributor
0 Kudos

That's probably a glitch in the health check tool. Pl18 should be fine. Is there an OSS note with a personas update that you haven't applied yet? That might fix it...

0 Kudos

SAP Kernel 7.42 is available in SWDC!

Former Member
0 Kudos

Hi Hans,

can you tell me how i can find the right kernel for the download ? I seached in SWDC about kernel 742 but i found hundreds of searching results and i can't figure out which i should use.

best regards

Martin

steverumsby
Active Contributor
0 Kudos

From the Personas section in Ramp-up on SWDC, follow the "Support Packages and Patches" link and then "Required components of other Product Versions". The 7.42 kernel is listed there.

Steve.

Former Member
0 Kudos

Hey Robert, Sushant,

we are also in the Ramp Up Programm. The Kernel is also not available in /SWDC, i hope that will change in some days.

We are also testing SAP HANA on the same system. Are there any kown specials/problems which we should notice ?

best regards

Martin

Wolfgang_Mayer
Active Participant
0 Kudos

Hey Robert, Peter,

today I received a download link for SAP kernel 742 from SAP support as reply to my CSN message. According to the feedback of the support employee, it should be available in the software download page /swdc any day.

I've already installed it and personas 3.0 is up and running. There seem to be some issues with IE11, I'll have to check this.

Unfortunately you cannot use a personas 3.0 frontend system and create flavors for a backend system (with lower kernel) any more...

Regards

Wolfgang