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Former Member
Aug 25, 2014 at 04:23 PM

Segment link in Marketing Campaign



The segment and e-mail format links do not work in a marketing campaign. This is only happen with an Interaction Center Business Rol.

These are the steps that i follow:

Log into CRM with an Interaction Center Business Rol

Search for a Campaign

Open a campaign

Click on Segment link or e-mail format link

The system does not do anything

I made the same test with the same user but with the MARKETINGPRO Business Rol, the segment and the e-mail format links work fine. This is not a security Issue bacause a already run a trace (ST01) and I didn't get any error.