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GRC EAM - Single Firefighter Multiple User Login

Hi Folks,

Good Day...Please need your valuable suggestion on the below issue...

We have configured GRC EAM 10.0 with a mapping of Single User Id to Single Firefighter but now we have got a scenario where Multiple Users require single Firefighter ID .

Mapping is done for Multiple users with single Firefighter ID., we have logged in with first user and successfully working but same time when the other user logged in, it is not allowing to enter into same firefighter (Popping a message as User1 is already using Firefighter)

Please provide me if any solution...

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1 Answer

  • Best Answer
    Aug 23, 2014 at 05:25 AM

    Hi Hima

    Just to clarify here - you can assign the same FF Id to multiple users. However, only one user is allowed to access the account at a time. Once the log-in no-one else can user that account until they exit it and release it.

    Is this your situation or something else? If something else, please advise what Support pack you are on as well as whether this is centralised or decentralised

    Regards

    Colleen

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