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Former Member
Aug 22, 2014 at 10:34 AM

GRC 10 Access request with 'System entry only' goes to escape route

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Hello All Experts,

I am facing same issue but scenario is different which I found not possible with above solution. If I am submitting request with ONLY system, then request will go to AUTO approve and end.

1) In change authorizations option, end user submits request with only filling SYSTEM option.

2) Request goes to 1st Stage people, who will add roles into system

Existing MSMP no roleowner is used as routing condition here, if role approver not FOUND, request takes ESCAPE ROUTE and goes to Escape Stage with system option and role(if not defined role owner for it)

3) If role has owner, it goes to Role Owner.

Can we remove SYSTEM option from request and send it to NO PATH stage instead of ESCAPE route

OR

Is there any better way to handle this? client do not wants to APPROVE requests with SYSTEM entries but ready to handle requests with no role owner request.

Please help.. **Urgent**