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Former Member

Solution Manager 3.2


We are trying very hard to implement Solution Manager 3.2 SP9. The documentation is inadequate, incomplete, sometimes just wrong. Is there a better source of documentation for this product?

Specific issues are with Service Desk Configuration, Solution Monitoring Configuration... Specifically Configuration in general.

There are functional classes for this product, Where the heck are the Technical classes?????


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1 Answer

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    Former Member
    Dec 12, 2005 at 02:12 PM

    Hello Mike,

    have you tried to read the Configuration Guide for Solution Manager 3.2? You find it here:\solutionmanager -> installation guides -> 3.2.

    The first chapter explains that you follow the IMG (Implementation Guide) for configuring the Solution Manager.

    Best regards,


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    • Former Member

      Yes, unfortunately the documentation has some rather significant gaps. I was looking for something more comprehensive.