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Former Member
Aug 21, 2014 at 01:38 PM

Specify Item DTW Error - Service Contracts

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Hello All,

I am having a problem with importing Service Contracts with Serial numbers. I read the thread saying there is an Invalid Item or no Item missing when I first started this process. I went ahead and got all of the items with serial numbers into Customer Equipment cards. Now I am getting the issue saying I must Specify an item.

Here is some of my data.

OCTR

ContractID CstmrCode CstmrName CntctCode Owner Status CntrcTmplt CntrcType Renewal RemindVal RemindUnit StartDate EndDate ResponsVal ResponsUnt Descriptio InclParts InclWork InclTravel Remarks2 InclHldays SrvcType TermDate ResponseV ResponseU AtcEntry U_OrigContrct U_OrigDate 1 BOUFARGRA 1 scs_Approved ct_SerialNumber tYES 2 reu_Month 20130602 20140601 4 rsu_Hours DEPOT/MECH t_YES t_YES t_NO RENEWAL OF YOUR ANNUAL SERVICE AGREEMENT (DEPOT SERVICE) ON THE FOLLOWING TIME EQUIPMENT FOR THE PERIOD 6/1/14 - 5/31/15: t_NO bst_Regular 1 boru_Hour 40100 20000501

CTR1

ContractID LineNum ManufSN InternalSN ItemCode ItemName ItemGroup StartDate EndDate TermDate 1 392087328 392087328 MJR-7000 20140601 20150531 1 913395 913395 MJR-8000 W/19 20140601 20150531

1 BOUFARGRA 1 scs_Approved ct_SerialNumber tYES 2 reu_Month 20130602 20140601 4 rsu_Hours DEPOT/MECH t_YES t_YES t_NO RENEWAL OF YOUR ANNUAL SERVICE AGREEMENT (DEPOT SERVICE) ON THE FOLLOWING TIME EQUIPMENT FOR THE PERIOD 6/1/14 - 5/31/15: t_NO bst_Regular 1 boru_Hour 40100 20000501

Can someone give me some direction here?

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