BPC10 Win2012 R2 Web Splash Sceen Hang

[Former Member]

Hi All,

We have recently installated BPC 10 SP 14 on a Windows 2012 R2 server. SAP BPC Administration and Excel work OK. However when accessing the Web front end via "http://<servername>/sap/bpc/web" the Business Objects SAP splash screen appears with the blue bar appears (see screenshot) and then the website stops loading and hangs.

I've tried a few different versions of IE on different PC's - all exhibit the same behavior.

Finally, I installed fiddler and noticed several 500 errors from the /POA/SBC folder.

Changing the BPC IIS App Pool pipeline to classic allows me to get further, but no matter what I do, the client says you are not authorized to access any Environments.

All our other installations run using integrated so, its clear something is awry.

A final note, is that Windows 2012 R2 comes with .NET 4.5 & 3.5, 4.0 is not available (although in IIS it states 4.0, i have read that .net 4.5 appears at 4.0 and 3.5 appears as 2.0).

Any advice?

[Private_Member_479630 · Accepted solution]

Hi Hiren,

Were you able to resolve this issue? Can you please share any solution that worked for you?

[Former Member · Accepted solution]

Hi it was as simple as enabling compatibility mode in IE options for the site and then restarting IE.