WAD Report throwing the error message after upgrade

[Former Member]

Hello All,

I am facing below error while trying to open WAD templates post upgrade.

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BEx Web Application

Unknown Error

Exception occured while processing the current request; this exception cannot be handled by the application or framework

Log ID:  C0000A87473705A200000001021100F8

Unable to process request. Contact your system administrator.
To facilitate analysis of the problem, keep a copy of this error page

We are sorry for the inconvenience

 
Copyright © SAP AG. All Rights Reserved.

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SAP_BW version 7.3 with SP011 (details about versions is attached alongwith)

Kindly advise what can be done in this case?

[abhishek_shanbhogue2 · Accepted solution]

Hi Tanu,

Check with the BASIS team if RFC connection is working, if you know the RFC you can do a connection test yourself

Thanks

Abhishek Shanbhogue

[Former Member · Accepted solution]

hi Abhishek,

thanks for your reply.  RFC connection is working fine in this case

[sapna_jgurudutt]

Hi,

1)Can you please clarify regarding what is the SP and Patch Level applied to BI Java components?

Please refer the SAP KBA '1899396 - Patch Level 0 for BI Java Installation - Detailed Information'

2)Do you see any error message below 'Unknown Error' message which is occuring? If yes, can you please clarify regarding what is the error message occuring?

Thanks & Regards,

Sapna

[Former Member]

hi Sapna,

thanks for your reply. kindly see the two attachments along iwth my question. it mentions the system details like patch level and SP

Also i have atached the screenshot of my error message.

[sapna_jgurudutt]

Hi,

Please note that the first attached file contains the SP level of SAP BW ABAP component. It does not show the information about BI Java components and the second attached file only shows the error message Unknown Error.

Can you please provide the following details which I asked earlier here:

1)Can you please clarify regarding what is the SP and Patch Level applied to BI Java components?

Please refer the SAP KBA '1899396 - Patch Level 0 for BI Java Installation - Detailed Information'

You can find the information of BI Java components relevant to your release from the KBA Note 1899396.

2)Do you see any error message below 'Unknown Error' message which is illustrated in the second attached file ? If yes, can you please clarify regarding what is the error message occuring apart from Unknown error message?

Thanks & Regards,

Sapna

[Former Member]

hi sapna...i have pasted the full error message in my original question above. kindly suggest if it is a portal issue or java version issue?

[yasemin_kilinc]

Hi Tanu,

Just a guess. It seems like a portal issue. We face the same problem in our system when explorer is open for a long time (For example if I leave explorer page open for the night time, in the morning I can't run any query until I close all pages). You may contact your portal administrator.

Regards

Yasemin...