Process For Electricity Bill Payment in SAP

[former_member190547]

We need to deploy an automated process for electricity bill payments for a customer. What is the best practice that could be followed to automate electricity bill payments where the electricity service provider just auto-debits the customer based on the electricity consumed by the customer. How to manage such process in SAP system using ECC MM, FI and SRM ?

[former_member190689]

Hello Kathiravan,

     its really a very strange kind of requirement never though to doing such in SRM . I guess you are moreover concern with CRM kind of thing (not sure)

Thanks

Gaurav Gautam

[former_member190547]

The requirement is like service procurement. Customer buys the service (electricity) and want to pay the electricity service provider on recurrent basis.