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Former Member
Aug 14, 2014 at 12:34 PM

SAP JAM to SAP abap integration question

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Using the document to connect SAP JAM to CRM abap version 1.4 - 2014-04-10 Connecting SAP Jam with SAP ABAP system

In the CRM UI we get an error message "Error in CRM SAP Jam integration;
contact your system administrator" and we do not see any errors in the SAML traces.

But 2 questions on the guide.

1. report RCLB_CUST_CHECK does give us an error that 2 entries are missing in table CLBC_PLATF_METH but the entries look to be in the tables.

note - the report defaults in Jam into the selection screen but we change to StreamWorks per the config guide

the error lines are

CLBC_PLATF_METH: No Entry in CLBC_PLATF_DEF for Type / Platform StreamWork Jam productive

CLBC_PLATF_METH: No Entry in CLBC_PLATF_DEF for Type / Platform StreamWork staging

But SE16 shows these 2 entries in that table

StreamWork Jam productive GENERIC

StreamWork staging GENERIC

Is the value GENERIC in PLATFOR_METHOD incorrect? or why does the report error these 2 items.

2. In CLB_PLATF this document shows settings service provider = StreamWork, server =
Jam productive, local service provider = sapjam.com

Should service provider be sapjam.com? or cubetree.com (that url takes us to success factors) where sapjam.com is to a SAP media site & there was a pre-delivered entry of cubetree.com in this t-code but where service provider = Jam. Since Jam is the successor to Streamwork, that entry makes sense but the document we are using is the most current one

https://websmp105.sap-ag.de/~sapidb/011000358700000027032014E

Any feedback welcomed, we believe we have the rest of the steps in the guide set correctly.