Using the document to connect SAP JAM to CRM abap version 1.4 - 2014-04-10 Connecting SAP Jam with SAP ABAP system
In the CRM UI we get an error message "Error in CRM SAP Jam integration;
contact your system administrator" and we do not see any errors in the SAML traces.
But 2 questions on the guide.
1. report RCLB_CUST_CHECK does give us an error that 2 entries are missing in table CLBC_PLATF_METH but the entries look to be in the tables.
note - the report defaults in Jam into the selection screen but we change to StreamWorks per the config guide
the error lines are
CLBC_PLATF_METH: No Entry in CLBC_PLATF_DEF for Type / Platform StreamWork Jam productive
CLBC_PLATF_METH: No Entry in CLBC_PLATF_DEF for Type / Platform StreamWork staging
But SE16 shows these 2 entries in that table
StreamWork Jam productive GENERIC
StreamWork staging GENERIC
Is the value GENERIC in PLATFOR_METHOD incorrect? or why does the report error these 2 items.
2. In CLB_PLATF this document shows settings service provider = StreamWork, server =
Jam productive, local service provider = sapjam.com
Should service provider be sapjam.com? or cubetree.com (that url takes us to success factors) where sapjam.com is to a SAP media site & there was a pre-delivered entry of cubetree.com in this t-code but where service provider = Jam. Since Jam is the successor to Streamwork, that entry makes sense but the document we are using is the most current one
Any feedback welcomed, we believe we have the rest of the steps in the guide set correctly.