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SAP JAM to SAP abap integration question

Former Member
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Using the document to connect SAP JAM to CRM abap  version 1.4 - 2014-04-10 Connecting SAP Jam with SAP ABAP system

In the CRM UI we get an error message "Error in CRM SAP Jam integration;
contact your system administrator"  and we do not see any errors in the SAML traces.

But 2 questions on the guide.

1. report RCLB_CUST_CHECK does give us an error that 2 entries are missing in table CLBC_PLATF_METH  but the entries look to be in the tables.

note -  the report defaults in Jam into the selection screen but we change to StreamWorks per the config guide

the error lines are

CLBC_PLATF_METH: No Entry in CLBC_PLATF_DEF for Type / Platform StreamWork Jam productive

CLBC_PLATF_METH: No Entry in CLBC_PLATF_DEF for Type / Platform StreamWork staging

But SE16 shows these 2 entries in that table

StreamWork Jam productive GENERIC

StreamWork staging GENERIC

Is the value GENERIC in PLATFOR_METHOD incorrect?  or why does the report error these 2 items.

2. In CLB_PLATF this document shows settings service provider = StreamWork, server =
Jam productive, local service provider = sapjam.com

Should service provider be sapjam.com?  or cubetree.com (that url takes us to success factors) where sapjam.com is to a SAP media site & there was a pre-delivered entry of cubetree.com in this t-code but where service provider = Jam.  Since Jam is the successor to Streamwork, that entry makes sense but the document we are using is the most current one

https://websmp105.sap-ag.de/~sapidb/011000358700000027032014E 

Any feedback welcomed, we believe we have the rest of the steps in the guide set correctly.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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We got the connection between our CRM abap box & SAP Jam working

Running report RCLB_CUST_CHECK should be run with Jam (not StreamWorks per the guide)

CLB_PLATF we have entries for both service provider type Jam & SteamWork, the service provider is cubetree.com for both.  The server url is your Jam url most likely ending in xxxx.sapjam.com

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Hello Glen,

We are also integrating our CRM 7.0 EHP3 ABAP system with SAP JAM. We are trying to integrate SAP Fiori apps with SAP JAM. Can you please help us with any documentations for accomplishing this? I could not find anything specific to SAP Fiori integration with SAP Jam.

It would be great if you could help us.

Thanks,

Vasu.

Answers (1)

Answers (1)

Former Member
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Hi Glenn, my name is Vik Pur and I am an SAP Jam Product Sales Manager responsible for SAP Jam in the Midwest region.  Saw your post and wanted to reach out and help with your question and also provide some ideas on your integration use case. Would you have time to connect and discuss? If so, please pop me an email at vik.puri@sap.com.  Thank you.

Former Member
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That is terrific, I will reach out to your email.

Thanks