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SAP enterprise portal 7.5 browser compatibility

Jan 24, 2017 at 05:09 AM

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Former Member

Hi,

We have upgraded our portal to Enterprise Portal 7.5 using launch pad.

Users which are using IE 9 and IE 10 ,portal is not working .Its shows blank page .But when for IE11 and Chrome its working fine.

Is there any way we can make the EP 7.5 works in IE9 and IE 10.

Thanks

Safel

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3 Answers

Santarshi Samanta
Jan 24, 2017 at 09:01 AM
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Hi Safel

Since January 2016 Microsoft has stopped its support for any Internet Explorer (IE) lower than IE11. SAP can't support a browser that isn't being supported by its manufacturer, as a result SAP doesn't support older IE either. Please use Internet Explorer 11 and above.

Refer to KBA # 2398889 - Internet Explorer support for Enterprise Portal for recommendation to be followed for IE.

Regards

Santarshi Samanta

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Former Member Jan 24, 2017 at 01:29 PM
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Yes you are right!Upgrade will be good option.But upgrading all the systems in different locations :( not easy. We need to go live with FLP asap.

Two questions:

1 Check the attached PIC,its from sap and it says SAPUI5 in NW 7.5+ supports IE 9 .

2 In general anyone using EP with Launch pad in IE 9.

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Former Member Mar 31, 2017 at 12:46 PM
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Hi Safel,

In general, we found the root cause browser compatibility and blank page issue.

For browser compatibility, need to implement the manual steps as per SAP Note 2309407.

And blank page issue, we have to upgrade latest SP's for enterprise related components.

Please check and post if you have any suggestions.

Thanks,

Vijay

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