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RF Screens are not appearing properly on RF handheld scanner device

venkatasasidhargupta_gada
Active Participant
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Hi All

We are using intermec/honeywell handheld RF devices. When we view the page in RF device the content is not exactly fitting into device screen area. It is appearing as it appears on desktop browser. Do we need any special browser like wavelink?

Also we have devices of different varieties of screen sizes. Instead of creating different profile for each device can't we automatically adjust screen for the device?

Thanks

Sasidhar Gupta

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
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Hi, I do solved it with this:

Settings > System > Intermec Settings > Applications > Intermec Browser > Appearance > WebPage

Here you will find "Default Zoom Ratio" mine is 81% looks well.


But I'm working with Intermec browser, maybe you can find something similar.


Regards

Sandip_S
Active Participant
0 Kudos

Hi Sasidhar,

Which OS is installed on the RF devices? I have observed in last implementation it did not work on normal IE browser is OS is windows mobile. Better to use devices with XP or advanced one.

Also, there are some powerful industrial browser avaialble in market (Sometimes come by default with devices) are useful.

Thanks,

Sandip

Sandip_S
Active Participant
0 Kudos

Hi,

have you activated ITS for RF mobile screens? Most of the screen size settings can be controllered using browsers settings. In most of the cases, ITS automatically adjust the RF button size to fit into the browser, but still you can control using parameters maintain in service. Also, check if you enable Fit to screen option in your browser.

Thanks,

Sandip

venkatasasidhargupta_gada
Active Participant
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Hi Sandip

Thanks for reply.. I have activated ITS for RF mobile. I can access the url from local desktop browser and perform all operations. When I access the same url in the device, I could see the entire screen same as in desktop browser. I dont want to see the entire screen, I need only the area where buttons or commands will be there to be displayed in RF device. I am using default internet explorer browser is that a reason? Should I use any special browsers?

Thanks

Sasidhar Gupta

joao_sousa2
Active Contributor
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I have experience with Honeywell devices and I used Internet Explorer (although there are better browsers). In LRFMD transaction try to use screen size 16X20ITS.

Also, have you done steps 5 and 6 on

venkatasasidhargupta_gada
Active Participant
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Hi Sousa

If you see in your reference when they use 16X20 the screen size that appears on local desktop browser is similar to that of handheld device screen size. In my case, I am using system default size which 8X40, used MOBILE4 Style for template generation and it appearing as below in local browser and handheld browser.

joao_sousa2
Active Contributor
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I checked the config I my system and for Honeywell devices I have 16x20ITS. I'm not using the reference, I'm using this in a live system with people in the warehouse . I only looked for the reference, because I didn't remember how to generate the templates.

venkatasasidhargupta_gada
Active Participant
0 Kudos

Hi Sousa

Are you using any specific ITS service parameters in GUI Link in SICF transaction to fit the required content to RF screen? I am using Honeywell 99GX and Intermec devices. Above picture is from honeywell device. Let me try with 16X20 then.

Thanks

Sasidhar Gupta