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Former Member
Aug 08, 2014 at 05:30 AM

Enable to Login CMS, CMS is not started

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Hello Experts,

We were on SAP BO 4.1 SP2 After upgrading on SP4. I am not able to Login through CMC "Account information not recognized: Could not reach CMS 'JKBODEV:6400'. Specify the correct host and port and check for network issues. (FWM 20030)". while checking into the event Viewer I found the error "Server Intelligence Agent has failed to initialize. The port number is likely in use. Please confirm that your Server Intelligence Agent port number is not in use by another program. com/rsa/jsafe/CryptoJ". SIA Server is showing started but error shows it is not working.

For this copied jce.jar from another working BI platform 4.1 SP4 according to SAP NOTE 2033715 but still it's not working.

Let me know if you have solution to resolve this issue.

Regards,

Vinay Shrimali