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Aug 06, 2014 at 08:48 AM

SAP Service Management (SAP SM)

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Hi All,

Can you please help me with the term SAP SM i.e. SAP Service Management?

1. Brief about SAP SM?

2. Is it a separate module?

3. Is it provided by SAP now or replaced with any other module like SAP CS?

Already gone existing posts but those are very old, not sure about current scenario.

Sundar