Maximum Loop Count - Operation Maintenance

[former_member323997]

Hi,

We want to set the Maximum Loop Count in the operation maintenance, but we realize this has no control how many times SFC can be started at this operation, are we missing any configurations to trigger this functionality?

We tried if we configure the Maximum Loop Count in the Router Maintenance, it works properly. But we are looking for a behaviour that works on the Operation level only, not the operation in the router.

Please advice whether I need configure anything else to trigger this functionality.

Thanks and Regards,

Leon

[sergiy_katerinich · Accepted solution]

Hi Leon,

This option should work the same way for both Operation Maintenance and Routing Maintenance. Maybe there is a bug in your release because last time I tested it in ME 6.1 it worked fine. And I do not see any relevant fix.

Regards,

Sergiy

[former_member323997 · Accepted solution]

Hi Sergiy,

Shall I open a ticket for this issue for further investigation?

Best regards,

Leon

[sergiy_katerinich · Accepted solution]

I guess so.

[former_member182330 · Accepted solution]

This is WAD AFAIK. Value that is used during SFC processing is the one from routing step level. When routing is created - the value is copied to routing step from operation level. But for existing routing step changing the value in Operation Maint. will not affect SFC processing.

Regards,
KC

[former_member323997 · Accepted solution]

Hi Konstantin,

If I keep the router step value as 0, which means no count control, but maintain a value onto the Operation Maintenance, what the SFC should be behaved?

I tested this, it seems if we keep the step value as 0, then the Maximum Loop Count cannot be controlled even we maintain it on the Operation level.

Please confirm this behaviour. thanks a lot.

Best regards,

Leon

[sergiy_katerinich · Accepted solution]

The idea is the same as for other fields of Operation Maintenance: if any is defined in Operation Maintenance, the system should copy it to routing step when creating a new routing. But when a routing is created, you cannot change its option via Operation Maintenence.

If this is not what you see, then it is a bug.

[former_member182330 · Accepted solution]

The value in routing step is the one that rules. Op maint value is just copied to routing step at routing creation, so it's just a default value.

[former_member323997 · Accepted solution]

Hi Konstantin, Sergiy,

You are right, the behavour how to use the Maximum Loop Count in Operation Maint is what like you said, it shoudl not be a bug, though this is not what I am expecting. I will recall the ticket as well.

Thanks for the clarification.

Best regards,

Leon