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Former Member

Indexing Documents Error

hi all

i've created an index and assigned data source for that index.previously it was able to search some documents.for searching all documents i clicked on reindex. after that it is not able to search not even a single document now. so,now i deleted that index and created another index.but now also it is not able to search the documents. in display queues it is showing that no documents got status ok.can anybody plzz suggest me a solution to solve the problem.

Regards

Gnana

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3 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Dec 07, 2005 at 02:38 PM

    Hello gnanadeva,

    actually i am having the nearly the same problem on EP6 SP14.When i create a new index the search funktion didn't work for the users which are using the new index.The search funktion only works when the users deselect the new index in the advanced search option.

    When i try to reindex manually,no documents are in the queues.On the other side the indexing of documents works for the new index when i shedule a job for it.Then the search funktion also works again without a problem. Perhaps anyone of the KM-Experts have a solution for that.

    Regards

    Frank

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 07, 2005 at 02:41 PM

    HI,

    The location of the trace depends on the version of the portal that you are using. If you are using NW04 up to SPS 10, then you can find the trace in the config trace file. This is named config.x.trc (x is a number) and is found under the /serverx/log directory.

    In other versions, the trace wll be in the default_trace.x.trc files. These are in the same folder.

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 07, 2005 at 03:08 PM

    Hi, please consider posting in the Knowledgemanagement forum. You will most likely get help there. I can only suggest to check the trace files for KM exceptions - I am not a indexing expert...

    regards

    Markus

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