Need help on CIC0

[Former Member]

I'm  facing an issue with CIC0-Navigation display. There is a need to  display the notification details under the job history heading of the navigation area in CIC0 screen. Currently, the notification details are getting displayed but not at one go and it is only getting displayed after pressing the refresh button one to two times or going forward and coming back on the same CIC0 screen. I have checked the CIC0 configurations in detail and found everything is intact but still we are not able to sort out the issue.

Please refer the following screenshots of the CIC0 issue-

Before pressing the refresh button or going forward or coming back –

After going forward and returning back to CIC0 -

[Former Member · Accepted solution]

Hi Neha,

We had similar issue which was resolved after applying SAP note 1696315

[Former Member · Accepted solution]

can u please illustrate the note SAP note 1696315 as i dont have it

[TammyPowlas]

I think you will need to look at the configuration of the CIC - have you done this?