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Former Member

Issues with import server : MDIS stops automatically

Hello Experts,

We are facing a critical issue, our MDIS server gets stopped automatically. Evan after restarting along with DB, the issue is not solved. We thought it might be some memory issues, but it is not, we cleared the old files from archive folder and from logs also, still when we start the MDIS it gets stopped in few minutes, we are not able to solve the issue,.. Have any one faced similar issue or clue or any guess how this can be sorted out?



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    Former Member
    Aug 12, 2014 at 07:32 AM

    hi Vinothkumar

    the MDIS is stopped with the MDS stopping or only the MDIS is stopped.

    1.when the MDIS is stopped,what operations do you perform,and please check the MDIS log as well as the MDS log.

    2.also,check the MDIS ini and MDS ini parameters,make sure they are configured properly.

    3.clear up your port files,including the ready,exception and archive folders.then try to restart your MDS,MDIS,MDSS.

    please get the results for further analysis.

    best regards


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