Payment run with block items

[Former Member]

Hello to everyone,

I have a problem regarding the payment run. Everytime with the execution of payment run some customers are blocked and show block sign in the first line without customer name. Once I have add the customer name manually and execute it, it works again. Could you please help me to find the reason and solution as well. Thanks in advance.

Iftikhar

[former_member192833 · Accepted solution]

Hi ,

To check further can you provide the screen shot . As i have never faces this kind of issue.

Regards

Atul

[Former Member · Accepted solution]

Hi Atul,

Here is the screenshot. Thanks

Regards,

Iftikhar

[former_member183378 · Accepted solution]

Hello Iftikhar,

Please check the proposal run log in order to know the exact error details of that run. Also check is that customer got blocked at any level in master data. If that customer is blocked then go and check with the reason for that else remove that block and do the run again if it is not PROD system.

Please try this and revert us accordingly if you still face any issues.

Thanks & Regards,

Lakshmi S

[former_member192833 · Accepted solution]

Hi ,

Before running the APP for proposed vendor , check whether those are having any block for posting / invoice is blocked for payment.

also while doing APP parameter setting ensure to mark the 'additional log' tab . So system will give you the detail error log in proposal log.

 

Regards

Atul

[Former Member · Accepted solution]

Hello Lakshmi,

Thanks for your time and valuable help. The problem is solved now.

Regards,

Iftikhar 

[Former Member · Accepted solution]

Hi Atul,

The issue has been resolved. Thanks alot for your support to analyse the problem.

Regards,

Iftikhar

[former_member183378 · Accepted solution]

Hello Iftikhar,

It is happy to know that your issue got resolved. So please mark this discussion thread as answered by choosing the helpful and correct answers accordingly for future reference of SCN users

Thanks & Regards,

Lakshmi S