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Manager System does not fulfill the Diagnostics prerequisites

Hi experts,

I am in Solution Manager 7.1 SP11, step Managed Systems Configuration .The Managed system is one Java application server (Portal).

In step 2: Check Prerequisites I am getting error:

Managed system <SID>~JAVA does not fulfill the Diagnostics prerequisites

ERROR->Cannot get Software Components installed on Solution Manager

More info->Method call failed; the method GET_SC_67838200100200019681 of the class MANAGED_PREREQ_CHECK does not exist

Action->Check the current SP Software Component list on SAP Service Marketplace: http://service.sap.com/sap/bc/bsp/spn/swdc/sps/default.htm?pvnr=01200314690900002795

Check  Context->Managed systems prerequisite | Diagnostics prerequisite Java | SYSTEM =<SID>~JAVA


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No More Info for this problem!

Who can give some advise to solve this ?

 

Regards

Leo

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2 Answers

  • Best Answer
    Jul 28, 2014 at 09:44 AM

    Hi Leo

    Check this note & this should help this issue

    , 2001501 - Cannot get Software Components installed on Solution Manager

    Looks like known issue, ID 67838200100200019681 shows relevant.

    regards

    Swami

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  • Jul 28, 2014 at 09:21 AM

    Check entries for your systems are correct and you have marked diagnostic relevant.

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