Manager System does not fulfill the Diagnostics prerequisites

[Former Member]

Hi experts,

I am in Solution Manager 7.1 SP11, step Managed Systems Configuration .The Managed system is one Java application server (Portal).

In step 2: Check Prerequisites I am getting error:

Managed system <SID>~JAVA does not fulfill the Diagnostics prerequisites

ERROR->Cannot get Software Components installed on Solution Manager

More info->Method call failed; the method GET_SC_67838200100200019681 of the class MANAGED_PREREQ_CHECK does not exist

Action->Check the current SP Software Component list on SAP Service Marketplace: http://service.sap.com/sap/bc/bsp/spn/swdc/sps/default.htm?pvnr=01200314690900002795

Check  Context->Managed systems prerequisite | Diagnostics prerequisite Java | SYSTEM =<SID>~JAVA

detail

No More Info for this problem!

Who can give some advise to solve this ?

Regards

Leo

[madasamy_arunachalam · Accepted solution]

Hi Leo

Check this note & this should help this issue

, 2001501 - Cannot get Software Components installed on Solution Manager

Looks like known issue, ID 67838200100200019681 shows relevant.

regards

Swami

[Former Member · Accepted solution]

Hi Arunachalam

Thank for your reply !

As note 2001501, the problem has been solved!

BR

LEO

[madasamy_arunachalam · Accepted solution]

Thanks :Leo, good to see that issue resolved.

[divyanshu_srivastava3]

Check entries for your systems are correct and you have marked diagnostic relevant.

[Former Member]

Can you give some further detail as step on step？

Thanks!

[divyanshu_srivastava3]

Resync your JAVA system in SLD, then SLD with LMDB. In LMDB mark your correct product as diagnostic relevant and run verification check if required.

Regards,

Divyanshu

[divyanshu_srivastava3]

Also, there is a not 2001501 - Cannot get Software Components installed on Solution Manager

Which Arun has also provided.

Divyanshu