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Former Member
Jul 28, 2014 at 06:00 AM

Manual Reconciliation problem

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Dear Experts,

I am a bit lost here, one of our employee is doing manual reconciliation (via Banking >Bank Statements and External Reconciliation > Manual Reconciliation). as per the employee one time she saved the recon she was doing and when she returned and checked again the recon was not saved, this only happened on one GL account. anyone who had the same experience and what mostly the cause of this?

your feedbacks and answers are greatly appreciated.